WGU C215 QUESTIONS AND ANSWERS
WITH COMPLETE SOLUTIONS
ABC Classification ✔✔a method for determining level of control and frequency of review of
inventory items
Acceptable Quality Level (AQL) ✔✔The small percentage of defects that consumers are willing
to accept.
Acceptable Sampling ✔✔The process of randomly inspecting a sample of goods and deciding
whether to accept the entire lot based on the results
Action Bucket ✔✔The current time period
Action Notices ✔✔Output from an MRP system that identifies the need for an action to be taken.
Activity-on-node ✔✔network diagramming notation that places activities in the nodes and arrows
to signify precedence relationships
Advertising Revenue Model ✔✔Provides users with information on services and products and
provides an opportunity for suppliers to advertise.
Affiliate Revenue Model ✔✔companies receive a referral fee for directing business to an affiliate
Aggregate Plan ✔✔Includes the budgeted levels of finished products, inventory, backlogs,
workforce size, and aggregate production rate needed to support the marketing plan.
ALDEP ✔✔Computer software packages for design process layouts
,Allowance Factor ✔✔the amount of time the analyst allows for personal time, fatigue, and
unavoidable delays
Alternative Workplace ✔✔brings work to the worker rather than the worker to the workplace
Anticipation Inventory ✔✔inventory built in anticipation of future demand
Application Service Provider (ASP) ✔✔sets up and runs ERP systems
Appraisal Costs ✔✔Costs incurred in the process of uncovering defects
Assemble-to-order Strategy ✔✔produces standard components that can be combined to customer
specifications
Assignable causes of variation ✔✔Causes that can be identified and eliminated.
Attributes ✔✔A product characteristic that has discrete value and can be counted
Automated order entry system ✔✔A method using telephone models to send digital orders to
suppliers
Automation ✔✔Using machinery to perform work without human operators
Average number of jobs in the system ✔✔measures work-in-process inventory
Average outgoing quality (AOQ) ✔✔The expected proportion of defective items that will be
passed to the customer under the sampling plan.
Back orders ✔✔unfilled customer orders
,Back-order ✔✔Delaying delivery to the customer until the item becomes available.
Backward integration ✔✔Owning or controlling sources of raw materials and components.
backward scheduling ✔✔scheduling method that determines when the job must be started to be
done on the due date
Balance Delay ✔✔The amount by which the line efficiency falls short of 100 percent.
Batch processes ✔✔A type of process used to produce a small quantity of products in groups or
batches based on customer orders or specifications.
Behavioral Feasibility ✔✔degree to which the job is intrinsically satisfying to the employee
Beliefs that help define JIT Philosophy ✔✔Broad view operations, simplicity, continuous
improvements, visibility, and flexibility
Benchmarking ✔✔The process of studying the practices of companies considered 'best-in-class'
and comparing your company's performance against theirs.
Best operating level ✔✔The volume of output that results in the lowest average unit cost.
beta probability distribution ✔✔typically represents project activities
Bill of Material (BOM) ✔✔lists all the subassemblies, component parts, and raw materials that go
into an end item and shows the usage quantity of each required
Block Plan ✔✔schematic showing the placement of resources in a facility
, Bottleneck ✔✔Longest Task in the process
Bottom-round management ✔✔Consensus management by committees or teams
break-even analysis ✔✔technique used to compute the amount of goods that must be sold just to
cover costs
Broad view of JIT ✔✔a philosophy that encompasses the entire organization
Broad view of the organization ✔✔Tasks and procedures are important only if they meet the
company's overall goals.
bullwhip effect ✔✔inaccurate or distorted demand information created in the supply chain
Business-to-business e-commerce ✔✔businesses selling to and buying from other businesses
Business-to-consumer e-commerce ✔✔on-line businesses sell to individual consumers
C-charts ✔✔A control chart used to monitor the number of defects per unit
Capacity ✔✔The maximum output rate that can be achieved by a facility
capacity cushion ✔✔Additional capacity added to regular capacity requirements to provide greater
flexibility.
Capacity Planning ✔✔the process of establishing the output rate that can be achieved by a facility
WITH COMPLETE SOLUTIONS
ABC Classification ✔✔a method for determining level of control and frequency of review of
inventory items
Acceptable Quality Level (AQL) ✔✔The small percentage of defects that consumers are willing
to accept.
Acceptable Sampling ✔✔The process of randomly inspecting a sample of goods and deciding
whether to accept the entire lot based on the results
Action Bucket ✔✔The current time period
Action Notices ✔✔Output from an MRP system that identifies the need for an action to be taken.
Activity-on-node ✔✔network diagramming notation that places activities in the nodes and arrows
to signify precedence relationships
Advertising Revenue Model ✔✔Provides users with information on services and products and
provides an opportunity for suppliers to advertise.
Affiliate Revenue Model ✔✔companies receive a referral fee for directing business to an affiliate
Aggregate Plan ✔✔Includes the budgeted levels of finished products, inventory, backlogs,
workforce size, and aggregate production rate needed to support the marketing plan.
ALDEP ✔✔Computer software packages for design process layouts
,Allowance Factor ✔✔the amount of time the analyst allows for personal time, fatigue, and
unavoidable delays
Alternative Workplace ✔✔brings work to the worker rather than the worker to the workplace
Anticipation Inventory ✔✔inventory built in anticipation of future demand
Application Service Provider (ASP) ✔✔sets up and runs ERP systems
Appraisal Costs ✔✔Costs incurred in the process of uncovering defects
Assemble-to-order Strategy ✔✔produces standard components that can be combined to customer
specifications
Assignable causes of variation ✔✔Causes that can be identified and eliminated.
Attributes ✔✔A product characteristic that has discrete value and can be counted
Automated order entry system ✔✔A method using telephone models to send digital orders to
suppliers
Automation ✔✔Using machinery to perform work without human operators
Average number of jobs in the system ✔✔measures work-in-process inventory
Average outgoing quality (AOQ) ✔✔The expected proportion of defective items that will be
passed to the customer under the sampling plan.
Back orders ✔✔unfilled customer orders
,Back-order ✔✔Delaying delivery to the customer until the item becomes available.
Backward integration ✔✔Owning or controlling sources of raw materials and components.
backward scheduling ✔✔scheduling method that determines when the job must be started to be
done on the due date
Balance Delay ✔✔The amount by which the line efficiency falls short of 100 percent.
Batch processes ✔✔A type of process used to produce a small quantity of products in groups or
batches based on customer orders or specifications.
Behavioral Feasibility ✔✔degree to which the job is intrinsically satisfying to the employee
Beliefs that help define JIT Philosophy ✔✔Broad view operations, simplicity, continuous
improvements, visibility, and flexibility
Benchmarking ✔✔The process of studying the practices of companies considered 'best-in-class'
and comparing your company's performance against theirs.
Best operating level ✔✔The volume of output that results in the lowest average unit cost.
beta probability distribution ✔✔typically represents project activities
Bill of Material (BOM) ✔✔lists all the subassemblies, component parts, and raw materials that go
into an end item and shows the usage quantity of each required
Block Plan ✔✔schematic showing the placement of resources in a facility
, Bottleneck ✔✔Longest Task in the process
Bottom-round management ✔✔Consensus management by committees or teams
break-even analysis ✔✔technique used to compute the amount of goods that must be sold just to
cover costs
Broad view of JIT ✔✔a philosophy that encompasses the entire organization
Broad view of the organization ✔✔Tasks and procedures are important only if they meet the
company's overall goals.
bullwhip effect ✔✔inaccurate or distorted demand information created in the supply chain
Business-to-business e-commerce ✔✔businesses selling to and buying from other businesses
Business-to-consumer e-commerce ✔✔on-line businesses sell to individual consumers
C-charts ✔✔A control chart used to monitor the number of defects per unit
Capacity ✔✔The maximum output rate that can be achieved by a facility
capacity cushion ✔✔Additional capacity added to regular capacity requirements to provide greater
flexibility.
Capacity Planning ✔✔the process of establishing the output rate that can be achieved by a facility
