WGU C201 Business Acumen Questions
and Answers 100% Solved
Which part of the organizing process aids in effective and efficient progress toward planned goals
and often results in changes within the organization? ✔✔Evaluating results
What is the result of a company increasing the delegation of authority and the span of control?
✔✔Increased number of direct reports per manager
Which two key elements does an effective organization include? ✔✔Human interaction, structure
Why does a line organizational structure function most effectively in a crisis situation? ✔✔It
established a direct flow of authority
Number the seven steps in the recruiting and interviewing process from first to last. ✔✔1) Define
job requirements, 2) Contact and visit colleges for applicants/interns, 3) Conduct employment
tests, 4) Review resumes, 5) Conduct candidate interviews, 6) Follow up interviews, 7) Hiring
determination
Which primary driver does management use for an organization's structure? ✔✔Achievement of
company goals
Which step in the organizing process results in management group work activities into units within
the organization? ✔✔Departmentalization
A high tech startup company is launching a marketing campaign for its new social media portal by
highlighting how the portal exceeds the connectivity and collaboration capabilities of all other
social media sits. Which type of competitive advantage is this company leveraging? ✔✔Customer
loyalty
,Which marketing strategy is devoted to maintaining continuous bottom line prices than relying on
short term price cutting tactics such as cents off coupons, rebates, and special sales? ✔✔Everyday
low pricing
When would a pull promotional strategy enhance a competitive advantage to market a product
better than a push strategy? ✔✔When demand for the product is driven by the end user
Which marketing tool is essential to building an effective relationship marketing campaign?
✔✔An affinity program
Which element of the promotional mix has the advantage of messaging that can be tailored for
each customer, but the disadvantage of a high cost per contact? ✔✔Personal Selling
What three factors should be addressed in a successful marketing plan? Choose 3 answers.
✔✔Target Market, Sales revenue goals, Plan implementation timeline (not on list, marketing
budget)
Which three characteristics are measured in demographic segmentation? Choose 3 answers
✔✔Race and ethnicity, Income, Household size
In which three ways does business-buying behavior differ from consumer-buying behavior?
Choose 3 answers ✔✔Buyers face organizational influences in addition to their own preferences,
purchasers often invite selected providers to bid on a purchase, a group or committee often makes
decisions
Which three conditions, in a global selling environment, should a small company leverage to create
a competitive advantage? Choose 3 answers ✔✔cultural homogeneity, mobility of labor, local
labor costs
, With which two types of products does a marketing strategy rely on advertising more than personal
selling? Choose 2 answers. ✔✔Consumable supplies, accessories to primary products
After years of marketing a body lotion, a cosmetics company begins promoting the lotion as an
the lotion as an insect repellent as well. In which three product life cycle extension strategies did
this company engage? Choose 3 answers ✔✔Adding new users, finding new uses for the product,
increasing frequency of use.
What are three ways that an effective brand name can influence consumer product recognition?
Choose 3 answers ✔✔It conveys an image, it depicts trademark protection, it reflects brand equity.
A customer has purchased a product twice and intends to do so again. Which stage of brand loyalty
is this customer in? ✔✔Brand preference
Which manufacturer distribution model is enhanced by the shipping and tracking capabilities of a
global package delivery service? ✔✔retail
Which three tasks are key responsibilities of operations managers? Choose 3 answers ✔✔Planning
the overall production process, implementing the production plan, determine the best layout for
the firm's facilities.
Which two characteristics does a Just-In-Time (JIT) System have? Choose 2 answers ✔✔A JIT
system seeks to eliminate anything that does not add value in operations activities, production
using JIT reduces a firm's inventory costs.
Which aspect of operations management do the ISO 9000 Standards address? ✔✔Establishment
of effective quality systems?
Which manufacturing model uses technology to produce small runs of customized products cost
effectively? ✔✔Flexible
and Answers 100% Solved
Which part of the organizing process aids in effective and efficient progress toward planned goals
and often results in changes within the organization? ✔✔Evaluating results
What is the result of a company increasing the delegation of authority and the span of control?
✔✔Increased number of direct reports per manager
Which two key elements does an effective organization include? ✔✔Human interaction, structure
Why does a line organizational structure function most effectively in a crisis situation? ✔✔It
established a direct flow of authority
Number the seven steps in the recruiting and interviewing process from first to last. ✔✔1) Define
job requirements, 2) Contact and visit colleges for applicants/interns, 3) Conduct employment
tests, 4) Review resumes, 5) Conduct candidate interviews, 6) Follow up interviews, 7) Hiring
determination
Which primary driver does management use for an organization's structure? ✔✔Achievement of
company goals
Which step in the organizing process results in management group work activities into units within
the organization? ✔✔Departmentalization
A high tech startup company is launching a marketing campaign for its new social media portal by
highlighting how the portal exceeds the connectivity and collaboration capabilities of all other
social media sits. Which type of competitive advantage is this company leveraging? ✔✔Customer
loyalty
,Which marketing strategy is devoted to maintaining continuous bottom line prices than relying on
short term price cutting tactics such as cents off coupons, rebates, and special sales? ✔✔Everyday
low pricing
When would a pull promotional strategy enhance a competitive advantage to market a product
better than a push strategy? ✔✔When demand for the product is driven by the end user
Which marketing tool is essential to building an effective relationship marketing campaign?
✔✔An affinity program
Which element of the promotional mix has the advantage of messaging that can be tailored for
each customer, but the disadvantage of a high cost per contact? ✔✔Personal Selling
What three factors should be addressed in a successful marketing plan? Choose 3 answers.
✔✔Target Market, Sales revenue goals, Plan implementation timeline (not on list, marketing
budget)
Which three characteristics are measured in demographic segmentation? Choose 3 answers
✔✔Race and ethnicity, Income, Household size
In which three ways does business-buying behavior differ from consumer-buying behavior?
Choose 3 answers ✔✔Buyers face organizational influences in addition to their own preferences,
purchasers often invite selected providers to bid on a purchase, a group or committee often makes
decisions
Which three conditions, in a global selling environment, should a small company leverage to create
a competitive advantage? Choose 3 answers ✔✔cultural homogeneity, mobility of labor, local
labor costs
, With which two types of products does a marketing strategy rely on advertising more than personal
selling? Choose 2 answers. ✔✔Consumable supplies, accessories to primary products
After years of marketing a body lotion, a cosmetics company begins promoting the lotion as an
the lotion as an insect repellent as well. In which three product life cycle extension strategies did
this company engage? Choose 3 answers ✔✔Adding new users, finding new uses for the product,
increasing frequency of use.
What are three ways that an effective brand name can influence consumer product recognition?
Choose 3 answers ✔✔It conveys an image, it depicts trademark protection, it reflects brand equity.
A customer has purchased a product twice and intends to do so again. Which stage of brand loyalty
is this customer in? ✔✔Brand preference
Which manufacturer distribution model is enhanced by the shipping and tracking capabilities of a
global package delivery service? ✔✔retail
Which three tasks are key responsibilities of operations managers? Choose 3 answers ✔✔Planning
the overall production process, implementing the production plan, determine the best layout for
the firm's facilities.
Which two characteristics does a Just-In-Time (JIT) System have? Choose 2 answers ✔✔A JIT
system seeks to eliminate anything that does not add value in operations activities, production
using JIT reduces a firm's inventory costs.
Which aspect of operations management do the ISO 9000 Standards address? ✔✔Establishment
of effective quality systems?
Which manufacturing model uses technology to produce small runs of customized products cost
effectively? ✔✔Flexible
