WGU C724- Information System
Management 10/2020- PA Questions and
Answers Already Passed
A small company that is growing quickly into a medium-sized company is facing the challenge of
consolidating and storing information received from multiple sources from the ground up in order
to ensure that operations run efficiently. The company needs to hire an expert who will, in addition
to the above, maintain security and apply upgrades as needed.
Which IT professional does the company need to hire in order to address this challenge?
✔✔Database administrator
The manufacturer of a popular mouthwash liquid brand is losing sales to a competitor who has
been able to use bulk purchasing of its main ingredients from its wholesalers to receive a
substantial price break in materials
.Which IT management challenge is addressed in this scenario? ✔✔Develop strong relationships
with suppliers
A medium-sized legal services firm is facing an uncertain future as its larger competitors have
managed to outsource their legal transcriptions services to virtual companies, thereby substantially
reducing their internal secretarial pool.
Which IT management challenge is does the medium-sized legal services firm face in this
scenario? ✔✔Ensure long-term survival
An automobile manufacturer is considering equipping the engines of its new models with the
capability of detecting early symptoms of an imminent mechanical or electric failure,
automatically transmitting that warning to the dealership from which the customer purchased the
car, and the dealership automatically contacting the customer to schedule a repair appointment. It
is facing the challenge of whether all this is technically feasible and operationally viable.
,Who needs to address this challenge of value creation through technology use? ✔✔Chief
technology officer
A car dealership has been receiving complaints from its customers about its inflexible repair
system in which customers who drop off their cars the previous evening are not properly placed in
the queue and tend to be placed behind those who drop off their cars the morning of the scheduled
repair. It needs technical staff members who understand the scheduling/drop-off operation so it
can determine and articulate precise customer needs to the programmers who would then build the
code behind the system.What type of challenge is this? ✔✔User requirements
An international company is facing the challenge of its software development team working on a
specific application spread across the globe in 16 countries in 12 different time zones. Flying them
to the same location once a week or even once a month for coordination purposes would be
prohibitively expensive. Moreover, the issues that arise tend to be urgent and in need of almost
immediate resolution in communication with team members in other countries.
Which communication style is necessary to resolve the issues in the given scenario?
✔✔Synchronous
An employee processes accounts payable using proprietary software. ✔✔Accounting department
An employee verifies a customer's credit status using a credit check software. ✔✔Sales and
marketing department
An employee processes monthly payroll checks and benefits using an open-source software.
✔✔Human resources department
An employee reviews daily inventory reports using an inventory management software.
✔✔Production and operations department
, There are six major components of a computer-based information system, four of which are also
in the information technology component. Which two components are only parts of the
information system? ✔✔People and processes
An organization has recently implemented an enterprise resource planning system.
What competitive advantage will this system provide to the business? ✔✔Providing real-time
assessment of organizational choices
A retail organization has implemented a data warehouse. The organization has also recently
implemented a customer relationship management system.
What benefit will the functional integration of these two systems provide for this business?
✔✔Provide a competitive advantage based on business intelligence
What are three primary components of information technology?Choose 3 answers ✔✔A network
router, A host computer operating system, An Android-based smartphone
Database management systems have evolved over time to include user-friendly command
interfaces What issues does a healthcare organization risk experiencing when deploying user-
friendly interface tools to access complex data? ✔✔Data corruption & Inaccurate search results
What business strategy relies heavily on efficient and secure software implementations? ✔✔Web
sales
What business function benefits from both wireless networks and cellular technologies?
✔✔Product sales support
An architect needs to create a multidimensional model on a computer of a proposed construction
project in order to demonstrate the functionality and aesthetics of the building
.Which hardware component is required to accomplish this task? ✔✔3d printer
Management 10/2020- PA Questions and
Answers Already Passed
A small company that is growing quickly into a medium-sized company is facing the challenge of
consolidating and storing information received from multiple sources from the ground up in order
to ensure that operations run efficiently. The company needs to hire an expert who will, in addition
to the above, maintain security and apply upgrades as needed.
Which IT professional does the company need to hire in order to address this challenge?
✔✔Database administrator
The manufacturer of a popular mouthwash liquid brand is losing sales to a competitor who has
been able to use bulk purchasing of its main ingredients from its wholesalers to receive a
substantial price break in materials
.Which IT management challenge is addressed in this scenario? ✔✔Develop strong relationships
with suppliers
A medium-sized legal services firm is facing an uncertain future as its larger competitors have
managed to outsource their legal transcriptions services to virtual companies, thereby substantially
reducing their internal secretarial pool.
Which IT management challenge is does the medium-sized legal services firm face in this
scenario? ✔✔Ensure long-term survival
An automobile manufacturer is considering equipping the engines of its new models with the
capability of detecting early symptoms of an imminent mechanical or electric failure,
automatically transmitting that warning to the dealership from which the customer purchased the
car, and the dealership automatically contacting the customer to schedule a repair appointment. It
is facing the challenge of whether all this is technically feasible and operationally viable.
,Who needs to address this challenge of value creation through technology use? ✔✔Chief
technology officer
A car dealership has been receiving complaints from its customers about its inflexible repair
system in which customers who drop off their cars the previous evening are not properly placed in
the queue and tend to be placed behind those who drop off their cars the morning of the scheduled
repair. It needs technical staff members who understand the scheduling/drop-off operation so it
can determine and articulate precise customer needs to the programmers who would then build the
code behind the system.What type of challenge is this? ✔✔User requirements
An international company is facing the challenge of its software development team working on a
specific application spread across the globe in 16 countries in 12 different time zones. Flying them
to the same location once a week or even once a month for coordination purposes would be
prohibitively expensive. Moreover, the issues that arise tend to be urgent and in need of almost
immediate resolution in communication with team members in other countries.
Which communication style is necessary to resolve the issues in the given scenario?
✔✔Synchronous
An employee processes accounts payable using proprietary software. ✔✔Accounting department
An employee verifies a customer's credit status using a credit check software. ✔✔Sales and
marketing department
An employee processes monthly payroll checks and benefits using an open-source software.
✔✔Human resources department
An employee reviews daily inventory reports using an inventory management software.
✔✔Production and operations department
, There are six major components of a computer-based information system, four of which are also
in the information technology component. Which two components are only parts of the
information system? ✔✔People and processes
An organization has recently implemented an enterprise resource planning system.
What competitive advantage will this system provide to the business? ✔✔Providing real-time
assessment of organizational choices
A retail organization has implemented a data warehouse. The organization has also recently
implemented a customer relationship management system.
What benefit will the functional integration of these two systems provide for this business?
✔✔Provide a competitive advantage based on business intelligence
What are three primary components of information technology?Choose 3 answers ✔✔A network
router, A host computer operating system, An Android-based smartphone
Database management systems have evolved over time to include user-friendly command
interfaces What issues does a healthcare organization risk experiencing when deploying user-
friendly interface tools to access complex data? ✔✔Data corruption & Inaccurate search results
What business strategy relies heavily on efficient and secure software implementations? ✔✔Web
sales
What business function benefits from both wireless networks and cellular technologies?
✔✔Product sales support
An architect needs to create a multidimensional model on a computer of a proposed construction
project in order to demonstrate the functionality and aesthetics of the building
.Which hardware component is required to accomplish this task? ✔✔3d printer
