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accountability ✔✔The result of holding an individual responsible for delivering a set of goals,
objectives, and/or tactics.
business process re-engineering ✔✔Analyzes and redesigns the workflow between and within
business enterprises (emphasized by Michael Hammer and James Champy1).
business system planning (BSP) ✔✔Used by health service organizations to facilitate viewing the
organization differently and determining the organization information needs in order to build
health management information systems.
critical success factor (CSF) ✔✔a management term for an element that is necessary for an
organization or project to achieve its mission
"For any business the limited number of areas in which results, if they are satisfactory, will ensure
successful competitive performance for the organization" (Rockart2).
data classes ✔✔Used in business system planning; the categories of the necessary data to support
the organization for the application in question.
Health service processes are logically related activities and decisions that are required to manage
the resources of the organization.
EHR system ✔✔An electronic system that stores patient health information and data, provides for
electronic order entry of processes, allows for the electronic view/review of information, and
provides decision support.
, electronic health record (EHR) ✔✔An electronic version of a patient's health record.
enterprisewide architecture strategy (EWAS) ✔✔An electronic version of a patient's health record.
gap analysis ✔✔A technique in which the difference between the desired performance levels and
the extrapolated results of the current performance levels is measured and examined.
This measurement shows what resources are required and what needs to be done to achieve the
mission of a healthcare organization's strategy.
Health Insurance Portability and Accountability Act of 1996 (HIPAA) ✔✔U.S. law that provides
standards for the interchange of patients' health, financial, and administration data—including
privacy and security. The Act began to roll out in phases, with full compliance expected by 2004.
Additionally, the law protects employees' health insurance when they lose or change jobs (U.S.
Department of Health & Human Services3).
health management information systems (HMIS) ✔✔A technologically based systems designed
to operate in a healthcare environment.
health management strategic information systems plan (HMSISP) ✔✔A plan developed by the
healthcare organization information systems team that lays out the requirements of systems for a
healthcare organization that will assist in fulfilling an organization's strategy.
health service processes ✔✔Used in business system planning; logically related activities and
decisions that are required to manage the resources of the organization.
managed healthcare ✔✔A system where non-medical administrators, like insurance companies,
control and limit such things as medical procedures, medications, and the frequency of service.