Samenvatting Introduction to Managing and
organising
Managers - ANSWER>>Those individuals in organizations who make decisions about
the use of resources and who are concerned with planning, organizing, staffing,
directing, and controlling the organization's activities to reach its objectives
Employee - ANSWER>>A worker who is hired to perform a job
Efficient - ANSWER>>Being effective without wasting time or effort or expense
Effective - ANSWER>>Successful in producing a desired or intended result
Skills - ANSWER>>The ability to do something well, usually gained through training or
experience
Resources - ANSWER>>Financial, Worker, Machinery, Raw Material, Skills and
Information
Ohio Study - ANSWER>>Leadership style - Initiating structure and consideration
Democratic - ANSWER>>Leadership style that allow both employee and manager to
make a decision.
Impoverish Leadership - ANSWER>>Low concern for production, Low concern for
people (1,1)
Country Club Management - ANSWER>>High concern for people,
Low concern for production (1,9)
Task Management - ANSWER>>High concern for production, Low concern for people
(9,1)
Physiological needs - ANSWER>>The most basic human needs to be satisfied- water,
food, shelter, and clothing
Theory X - ANSWER>>The assumption that employees dislike work, are lazy, dislike
responsibility, and must be coerced to perform
Upward communication - ANSWER>>Communication that flows from lower to higher
levels in an organization
POLC - ANSWER>>Management functions
Communication process - ANSWER>>Sender - Message - Channel - Receiver -
Feedback
Mission Statement - ANSWER>>A statement of the organization's purpose - what it
wants to accomplish in the larger environment
SWOT - ANSWER>>Analysis for internal and external environment
Non-programmed decisions - ANSWER>>Nonroutine decision making that occurs in
response to unusual, unpredictable opportunities and threats
Geographic Departmentalization - ANSWER>>Dividing an organization according to the
areas of the country or the world served by a business
Span of control - ANSWER>>The number of subordinates who report directly to a
manager
Hygiene factors - ANSWER>>Characteristics of the workplace, such as company
policies, working conditions, pay, and supervision, that can make people dissatisfied
organising
Managers - ANSWER>>Those individuals in organizations who make decisions about
the use of resources and who are concerned with planning, organizing, staffing,
directing, and controlling the organization's activities to reach its objectives
Employee - ANSWER>>A worker who is hired to perform a job
Efficient - ANSWER>>Being effective without wasting time or effort or expense
Effective - ANSWER>>Successful in producing a desired or intended result
Skills - ANSWER>>The ability to do something well, usually gained through training or
experience
Resources - ANSWER>>Financial, Worker, Machinery, Raw Material, Skills and
Information
Ohio Study - ANSWER>>Leadership style - Initiating structure and consideration
Democratic - ANSWER>>Leadership style that allow both employee and manager to
make a decision.
Impoverish Leadership - ANSWER>>Low concern for production, Low concern for
people (1,1)
Country Club Management - ANSWER>>High concern for people,
Low concern for production (1,9)
Task Management - ANSWER>>High concern for production, Low concern for people
(9,1)
Physiological needs - ANSWER>>The most basic human needs to be satisfied- water,
food, shelter, and clothing
Theory X - ANSWER>>The assumption that employees dislike work, are lazy, dislike
responsibility, and must be coerced to perform
Upward communication - ANSWER>>Communication that flows from lower to higher
levels in an organization
POLC - ANSWER>>Management functions
Communication process - ANSWER>>Sender - Message - Channel - Receiver -
Feedback
Mission Statement - ANSWER>>A statement of the organization's purpose - what it
wants to accomplish in the larger environment
SWOT - ANSWER>>Analysis for internal and external environment
Non-programmed decisions - ANSWER>>Nonroutine decision making that occurs in
response to unusual, unpredictable opportunities and threats
Geographic Departmentalization - ANSWER>>Dividing an organization according to the
areas of the country or the world served by a business
Span of control - ANSWER>>The number of subordinates who report directly to a
manager
Hygiene factors - ANSWER>>Characteristics of the workplace, such as company
policies, working conditions, pay, and supervision, that can make people dissatisfied
