WGU C724 Information Systems Management PRE-
Test Questions and Answers 2022-2023 100%
Correct Answers Top Ranked
Which activity is an example of how information systems support business
functions of human resource departments? >>> An employee processes
monthly payroll checks and benefits using an open-source software.
There are six major components of a computer-based information system, four
of which are also in the information technology component. Which two
components are only parts of the information system?
Choose 2 answers >>>People
&
Processes
A police department at a large metropolitan city implemented an information
system that analyzes historical crime data, including date and locations as well
as other external, environmental, and city-related data. The system then
produces daily predictive reports of the major locations around the city that are
likely to require additional police attention. The police department uses the
reports to plan the officers' patrol routes, targeting the areas that the system
predicted to have high likelihood of incidents.
Which type of computer-based information system provides a competitive
advantage based on the described scenario? >>>A decision support system
(DSS) that improves decision-making
P a g e 1 | 19
,A police department at a large metropolitan city implemented an information
system that integrates historical crime data, including date and locations to
other external, environmental, and city-related data. The system then produces
daily predictive reports of the major locations around the city that are likely to
require additional police attention. The police department uses the reports to
plan the officers' patrol routes, targeting the areas that the system predicted to
have high likelihood of incidents.
Which two strategies does the information system at the police department aim
to accomplish?
Choose 2 answers >>>Improving decision-making
&
Operational efficiency
Which business function is primarily the responsibility of production and
operations information systems? >>>Quality control
A small company that is growing quickly into a medium-sized company is facing
the challenge of consolidating and storing information received from multiple
sources from the ground up in order to ensure that operations run efficiently.
The company needs to hire an expert who will, in addition to the above,
maintain security and apply upgrades as needed.
Which IT professional does the company need to hire in order to address this
challenge? >>>Database administrator
P a g e 2 | 19
, A university is looking for ways to customize its courses to the unique needs of
its students by creating various levels of hybrid online courses, such as 80%
online for one student, whereas only 30% online for another.
Which IT management challenge is addressed in this scenario? >>>Develop
new products and services
A ride-sharing cab company is looking for ways to generate more business by
attracting more customers, both on the supply (driver) and demand (passenger)
side, via a strategy of tracking their monthly miles and offering "frequent flier"
bonuses, just like airline companies have done.
Which IT management challenge is addressed in this scenario? >>>Promote
competitive advantage
An automobile manufacturer is considering equipping the engines of its new
models with the capability of detecting early symptoms of an imminent
mechanical or electric failure, automatically transmitting that warning to the
dealership from which the customer purchased the car, and the dealership
automatically contacting the customer to schedule a repair appointment. It is
facing the challenge of whether all this is technically feasible and operationally
viable.
Who needs to address this challenge of value creation through technology use?
>>>Chief technology officer
A car dealership has been receiving complaints from its customers about its
inflexible repair system in which customers who drop off their cars the previous
evening are not properly placed in the queue and tend to be placed behind
those who drop off their cars the morning of the scheduled repair. It needs
P a g e 3 | 19
Test Questions and Answers 2022-2023 100%
Correct Answers Top Ranked
Which activity is an example of how information systems support business
functions of human resource departments? >>> An employee processes
monthly payroll checks and benefits using an open-source software.
There are six major components of a computer-based information system, four
of which are also in the information technology component. Which two
components are only parts of the information system?
Choose 2 answers >>>People
&
Processes
A police department at a large metropolitan city implemented an information
system that analyzes historical crime data, including date and locations as well
as other external, environmental, and city-related data. The system then
produces daily predictive reports of the major locations around the city that are
likely to require additional police attention. The police department uses the
reports to plan the officers' patrol routes, targeting the areas that the system
predicted to have high likelihood of incidents.
Which type of computer-based information system provides a competitive
advantage based on the described scenario? >>>A decision support system
(DSS) that improves decision-making
P a g e 1 | 19
,A police department at a large metropolitan city implemented an information
system that integrates historical crime data, including date and locations to
other external, environmental, and city-related data. The system then produces
daily predictive reports of the major locations around the city that are likely to
require additional police attention. The police department uses the reports to
plan the officers' patrol routes, targeting the areas that the system predicted to
have high likelihood of incidents.
Which two strategies does the information system at the police department aim
to accomplish?
Choose 2 answers >>>Improving decision-making
&
Operational efficiency
Which business function is primarily the responsibility of production and
operations information systems? >>>Quality control
A small company that is growing quickly into a medium-sized company is facing
the challenge of consolidating and storing information received from multiple
sources from the ground up in order to ensure that operations run efficiently.
The company needs to hire an expert who will, in addition to the above,
maintain security and apply upgrades as needed.
Which IT professional does the company need to hire in order to address this
challenge? >>>Database administrator
P a g e 2 | 19
, A university is looking for ways to customize its courses to the unique needs of
its students by creating various levels of hybrid online courses, such as 80%
online for one student, whereas only 30% online for another.
Which IT management challenge is addressed in this scenario? >>>Develop
new products and services
A ride-sharing cab company is looking for ways to generate more business by
attracting more customers, both on the supply (driver) and demand (passenger)
side, via a strategy of tracking their monthly miles and offering "frequent flier"
bonuses, just like airline companies have done.
Which IT management challenge is addressed in this scenario? >>>Promote
competitive advantage
An automobile manufacturer is considering equipping the engines of its new
models with the capability of detecting early symptoms of an imminent
mechanical or electric failure, automatically transmitting that warning to the
dealership from which the customer purchased the car, and the dealership
automatically contacting the customer to schedule a repair appointment. It is
facing the challenge of whether all this is technically feasible and operationally
viable.
Who needs to address this challenge of value creation through technology use?
>>>Chief technology officer
A car dealership has been receiving complaints from its customers about its
inflexible repair system in which customers who drop off their cars the previous
evening are not properly placed in the queue and tend to be placed behind
those who drop off their cars the morning of the scheduled repair. It needs
P a g e 3 | 19
