WGU C724 Information Systems Management
Practice Exam Questions and Answers 2022-2023
100% Verified.
1. A department mines the prior year's data to determine if there are patterns related to
absenteeism on a month-by-month basis. Which department (i.e. business function)
benefits from this technology? - ✔️✔️✔️Human Resources
2. A department utilizes data mining to analyze the best means of organizing their
manufacturing facility to achieve operational excellence. Which department (i.e.
business function) benefits from this technology? - ✔️✔️✔️Productions/Operations
3. In a recent department meeting an employee suggested that perhaps the company
could save money if they re-evaluated the demand for their products based on regional
weather patterns. Their goal is to improve decision making concerning pricing strategies
in light of demand. Which department (i.e. business function) benefits from this
technology? - ✔️✔️✔️Sales/ Marketing
4. The CEO has asked that each department reduce their budget by 5%. This department is
charged with providing ROI numbers to other units within the company to aid them in
making the best decisions on where to trim their budgets. Which department (i.e.
business function) benefits from this technology? - ✔️✔️✔️Finance/ Accounting
5. An edge router is considered which of the following components of an Information
System? - ✔️✔️✔️Hardware
6. A CEO is considered which of the following components of an Information System? -
✔️✔️✔️People
7. Issuing invoices to customers is considered which of the following components of an
Information System? - ✔️✔️✔️Processes
8. An Android operating system is considered which of the following components of an
Information System? - ✔️✔️✔️Software
1
, 9. Customer buying history is considered which of the following components of an
Information System? - ✔️✔️✔️Data
10. Bob's Country Bunker has decided that they need to be able to track buying behavior
and strategically determine how much of a discount (i.e., $5, $10, $15, etc.) to offer
customers to maximize customer spending. Which of the following is a strategic benefit
provided to the company - ✔️✔️✔️Improved Decision Making
11. Sally is the CEO of an auto parts manufacturing firm and she knows that price is the
main criteria her customers consider when deciding who to buy from. As a result, she is
looking for ways to drive down costs. She is considering an extranet to increase
efficiencies when working with corporate partners. Which of the following is a strategic
benefit provided to the company? - ✔️✔️✔️Strong Supplier Relations
12. Fred operates a sub shop and knows that he has many competitors, so he is always
focused on making sure that customers have a good experience and feel a connection
with his brand. Fred begins utilizing a strategy where he provides customers with
frequent buyer cards and gives them rewards for return trips and for completing surveys
about their experience. Which of the following is a strategic benefit provided to the
company? - ✔️✔️✔️Customer Satisfaction
13. A large retailer has developed a supply chain management system that is the envy of
their competitors. However, their competitors have been unable to replicate their SCM
despite having tried for years. The SCM allows them to move product to the right
location at the right time while minimizing cost. Which of the following is a strategic
benefit provided to the company? - ✔️✔️✔️Competitive Advantage
14. A University has decided to look at student pass rates in comparison to time spent in
online textbooks. In order to look for patterns in the data they are utilizing data mining.
They hope to identify best practices that can be used to recommend study strategies
that will increase student success. Which of the following is a strategic benefit provided
to the company? - ✔️✔️✔️Operational Excellence
15. Company A has found that their biggest competitor will be releasing a new version of
their phone. This competitor's smartphone is superior and includes two features that so
unique that customers are willing to pay a premium. Which of the following is a
strategic benefit provided to the company? - ✔️✔️✔️Product Differentiation
2
Practice Exam Questions and Answers 2022-2023
100% Verified.
1. A department mines the prior year's data to determine if there are patterns related to
absenteeism on a month-by-month basis. Which department (i.e. business function)
benefits from this technology? - ✔️✔️✔️Human Resources
2. A department utilizes data mining to analyze the best means of organizing their
manufacturing facility to achieve operational excellence. Which department (i.e.
business function) benefits from this technology? - ✔️✔️✔️Productions/Operations
3. In a recent department meeting an employee suggested that perhaps the company
could save money if they re-evaluated the demand for their products based on regional
weather patterns. Their goal is to improve decision making concerning pricing strategies
in light of demand. Which department (i.e. business function) benefits from this
technology? - ✔️✔️✔️Sales/ Marketing
4. The CEO has asked that each department reduce their budget by 5%. This department is
charged with providing ROI numbers to other units within the company to aid them in
making the best decisions on where to trim their budgets. Which department (i.e.
business function) benefits from this technology? - ✔️✔️✔️Finance/ Accounting
5. An edge router is considered which of the following components of an Information
System? - ✔️✔️✔️Hardware
6. A CEO is considered which of the following components of an Information System? -
✔️✔️✔️People
7. Issuing invoices to customers is considered which of the following components of an
Information System? - ✔️✔️✔️Processes
8. An Android operating system is considered which of the following components of an
Information System? - ✔️✔️✔️Software
1
, 9. Customer buying history is considered which of the following components of an
Information System? - ✔️✔️✔️Data
10. Bob's Country Bunker has decided that they need to be able to track buying behavior
and strategically determine how much of a discount (i.e., $5, $10, $15, etc.) to offer
customers to maximize customer spending. Which of the following is a strategic benefit
provided to the company - ✔️✔️✔️Improved Decision Making
11. Sally is the CEO of an auto parts manufacturing firm and she knows that price is the
main criteria her customers consider when deciding who to buy from. As a result, she is
looking for ways to drive down costs. She is considering an extranet to increase
efficiencies when working with corporate partners. Which of the following is a strategic
benefit provided to the company? - ✔️✔️✔️Strong Supplier Relations
12. Fred operates a sub shop and knows that he has many competitors, so he is always
focused on making sure that customers have a good experience and feel a connection
with his brand. Fred begins utilizing a strategy where he provides customers with
frequent buyer cards and gives them rewards for return trips and for completing surveys
about their experience. Which of the following is a strategic benefit provided to the
company? - ✔️✔️✔️Customer Satisfaction
13. A large retailer has developed a supply chain management system that is the envy of
their competitors. However, their competitors have been unable to replicate their SCM
despite having tried for years. The SCM allows them to move product to the right
location at the right time while minimizing cost. Which of the following is a strategic
benefit provided to the company? - ✔️✔️✔️Competitive Advantage
14. A University has decided to look at student pass rates in comparison to time spent in
online textbooks. In order to look for patterns in the data they are utilizing data mining.
They hope to identify best practices that can be used to recommend study strategies
that will increase student success. Which of the following is a strategic benefit provided
to the company? - ✔️✔️✔️Operational Excellence
15. Company A has found that their biggest competitor will be releasing a new version of
their phone. This competitor's smartphone is superior and includes two features that so
unique that customers are willing to pay a premium. Which of the following is a
strategic benefit provided to the company? - ✔️✔️✔️Product Differentiation
2
