ACTUAL EXAM QUESTIONS AND CORRECT
ANSWERS (VERIFIED ANSWERS) |ALREADY
GRADED A+
Trees, shrubs, plants, and lawns are not covered for losses
caused by? - CORRECT ANSWER Windstorm
If your policyholder has a percentage deductible, how do you
determine what the deductible amount is? - CORRECT
ANSWER Apply the percentage to Coverage A limit of
liability
What is a crucial element to the adjustment process? -
CORRECT ANSWER Claim investigation
The adjuster must set appointment ______ to meet both the
needs of the adjuster and the policyholder? - CORRECT
ANSWER At reasonable times
What should adjusters do to obtain a fair and equitable
settlement? - CORRECT ANSWER Work in Good Faith
What should you do to make sure your policyholder always stays
informed? - CORRECT ANSWER Timely Follow Up
The claim activit log must be clear, concise, factual, and always? -
CORRECT ANSWER Up to date
, Adjuster should make initial contact within - CORRECT
ANSWER 24 hours
Adjusters should remain... - CORRECT ANSWER calm and
professional
The employee has to report injury in ____ days - CORRECT
ANSWER 30 days
Two examples of compensation provided by worker's
compensation? - CORRECT ANSWER Paying for medical
bills and replacing bills
How many types of worker' comp disability? - CORRECT
ANSWER 4
Workers Compensation provides income and medical if they are?
- CORRECT ANSWER Injured on the job?
An employee of Office of Injured Employee Counsel is known as?
- CORRECT ANSWER Ombudsman
Employer must report injuries within___? - CORRECT ANSWER
8 days
Four Categories of Workers Compensation laws? - CORRECT
ANSWER Disability, Medical, Survivor, Rehab
Disability lasts a short period and employee is fully able to return.
- CORRECT ANSWER Temporary Total
Temporary disablement that allows employee to return but
reduced capability? - CORRECT ANSWER Temporary partial