INST335 Exam 1 Review
What are the classical approaches to management?
These approaches are defined as rational scientific approaches to management where
organizations are made into efficient machines. Some of the examples we discussed
were:
- scientific management
- administrative management
What is the difference between administrative and scientific management?
Scientific management is aimed at increasing the efficiency and productivity of a single
employee, while administrative management is geared towards structuring the
organization in such a way to make efficient and productive employees.
What was Taylorism?
The method of "scientifically" improving efficiency
What did Henry Gantt develop?
Henry Gantt developed the Gantt chart which improved working efficiency through
planning and scheduling.
What is the difference between humanistic and human relations perspectives?
The humanistic perspective emphasizes the importance of understanding human
behaviors, needs, and attitudes in the workplace, social interactions and group
processes while human relations perspective says that effective control comes from an
individual worker not the manager being authoritarian.
What are the two methods of departmentalization?
The two types of departmentalization are:
1. Functional: This is a structure in which jobs are based on similarity in job functions.
2. Divisional: This is a structure where each organizational function is separated into
many divisions that correspond to products or geographies.
What are organizational silos?
This is when two or more parts of an organization do not want to share information with
one another.
What were the outcomes of Taylor's work?
Systematic training was created for workers, laborers got middle-class wages, the
concept of work-design was established where the workers were given the tools that
would help them succeed.
What is management science?
This is a post-WWII theory that applied mathematics, statistics, and other quantitative
techniques to managerial problems.
What is the difference between group and individual performance?
individual performance looks at how well one person contributes to a group and
behaves as an organizational citizen, while group performance looks at the outcomes
and processes of a collection of people.
What are the stages of Group Development?
o Forming is where the group forms together for the first time.
o Storming is the phase where members realize their abilities and stake out their own
What are the classical approaches to management?
These approaches are defined as rational scientific approaches to management where
organizations are made into efficient machines. Some of the examples we discussed
were:
- scientific management
- administrative management
What is the difference between administrative and scientific management?
Scientific management is aimed at increasing the efficiency and productivity of a single
employee, while administrative management is geared towards structuring the
organization in such a way to make efficient and productive employees.
What was Taylorism?
The method of "scientifically" improving efficiency
What did Henry Gantt develop?
Henry Gantt developed the Gantt chart which improved working efficiency through
planning and scheduling.
What is the difference between humanistic and human relations perspectives?
The humanistic perspective emphasizes the importance of understanding human
behaviors, needs, and attitudes in the workplace, social interactions and group
processes while human relations perspective says that effective control comes from an
individual worker not the manager being authoritarian.
What are the two methods of departmentalization?
The two types of departmentalization are:
1. Functional: This is a structure in which jobs are based on similarity in job functions.
2. Divisional: This is a structure where each organizational function is separated into
many divisions that correspond to products or geographies.
What are organizational silos?
This is when two or more parts of an organization do not want to share information with
one another.
What were the outcomes of Taylor's work?
Systematic training was created for workers, laborers got middle-class wages, the
concept of work-design was established where the workers were given the tools that
would help them succeed.
What is management science?
This is a post-WWII theory that applied mathematics, statistics, and other quantitative
techniques to managerial problems.
What is the difference between group and individual performance?
individual performance looks at how well one person contributes to a group and
behaves as an organizational citizen, while group performance looks at the outcomes
and processes of a collection of people.
What are the stages of Group Development?
o Forming is where the group forms together for the first time.
o Storming is the phase where members realize their abilities and stake out their own
