CJ Leadership Test #1(50 Questions & Answers
2023)
1. How does the book define supervision - Correct answer the act/process of
overseeing people (the most direct and important form of supervision)
2. What is an organization - Correct answer can be as small as two people, has two
parts which are management and supervision, Organization presupposes that
there is one person or a committee at the top and communicates through some
orderly arrangement
3. What are the important aspects (qualities) of the timing of communication -
Correct answer affects on employees and selection of the location where it takes
place are important if the change is to have the greatest acceptance
4. What is the formal organization - Correct answer clearly laid out rules, goals, and
practices that functions based on a division of labor and a clearly defined
hierarchy of power.
5. What is the informal organization - Correct answer Network of personal and social
relationships (alliances, cliques, friendships) that arise as people associate with
other people in a work environment.
6. How does the book define authority - Correct answer comes from the organization
7. How does the book say "if you are going to make a change how do you influence
resistance" - Correct answer explain to them why the change is happening clearly
and simply.
8. What is counseling - Correct answer actively listening and responding to
employees complaints grievances and problems
9. What does the book mean when it says do the right thing - Correct answer be
honest, ethical, moral in your dealings with others and do not play favorites or be
overly familiar with your employees. Don't over supervise and let your employees
do their jobs. Demand excellence and praise frequently
10. What is planning - Correct answer outline the things that need to be done and the
methods for doing them to accomplish the purpose
11. What are the types of plans - Correct answer procedural plans, tactical plans,
operational plans, auxiliary service plans, fiscal plans
12. What are policies - Correct answer plans consisting of a set of broad principles
that guide personnel in the accomplishment of general organizational objectives.
These are generally established by the top management although supervisors and
unit commanders often establish policies for operation of their particular units
Page 1|4
2023)
1. How does the book define supervision - Correct answer the act/process of
overseeing people (the most direct and important form of supervision)
2. What is an organization - Correct answer can be as small as two people, has two
parts which are management and supervision, Organization presupposes that
there is one person or a committee at the top and communicates through some
orderly arrangement
3. What are the important aspects (qualities) of the timing of communication -
Correct answer affects on employees and selection of the location where it takes
place are important if the change is to have the greatest acceptance
4. What is the formal organization - Correct answer clearly laid out rules, goals, and
practices that functions based on a division of labor and a clearly defined
hierarchy of power.
5. What is the informal organization - Correct answer Network of personal and social
relationships (alliances, cliques, friendships) that arise as people associate with
other people in a work environment.
6. How does the book define authority - Correct answer comes from the organization
7. How does the book say "if you are going to make a change how do you influence
resistance" - Correct answer explain to them why the change is happening clearly
and simply.
8. What is counseling - Correct answer actively listening and responding to
employees complaints grievances and problems
9. What does the book mean when it says do the right thing - Correct answer be
honest, ethical, moral in your dealings with others and do not play favorites or be
overly familiar with your employees. Don't over supervise and let your employees
do their jobs. Demand excellence and praise frequently
10. What is planning - Correct answer outline the things that need to be done and the
methods for doing them to accomplish the purpose
11. What are the types of plans - Correct answer procedural plans, tactical plans,
operational plans, auxiliary service plans, fiscal plans
12. What are policies - Correct answer plans consisting of a set of broad principles
that guide personnel in the accomplishment of general organizational objectives.
These are generally established by the top management although supervisors and
unit commanders often establish policies for operation of their particular units
Page 1|4
