NR 360 Exam 1 Review Exam Questions &
Answers. Graded A+
1. silence - Correct answer allows time for meaningful reflection.
2. active listening - Correct answer The nurse is able to hear, observe, and
understand what the client communicates and to provide feedback
3. open ended questions - Correct answer Facilitates spontaneous responses and
interactive discussion
4. closed ended questions - Correct answer Helpful if used sparingly during the
initial interaction to obtain specific data. Avoid using repeated closed-ended
questions which can block further communication.
5. projective questions - Correct answer Uses "what if" or similar questions to assist
clients in exploring feelings and to gain greater understanding of problems and
possible solutions
6. presupposition questions - Correct answer Explores the client's life goals or
motivations by presenting a hypothetical situation in which the client no longer
has the mental health disorder
7. clarifying questions - Correct answer This technique is used to determine if the
message received was accurate
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8. restating - Correct answer Uses the client's exact words.
9. reflecting - Correct answer Directs the focus back to the client for the client to
examine his feelings
10. paraphrasing - Correct answer Restates the client's feelings and thoughts for the
client to confirm what has been communicated
11. exploring - Correct answer Allows the nurse to gather more information regarding
important topics mentioned by the client.
12. Offering general leads, broad opening statements - Correct answer This
encourages the client to determine where the
13. communication can start and to continue talking.
14. Showing acceptance and recognition: - Correct answer This technique
acknowledges the nurse's interest and
15. nonjudgmental attitude.
16. focusing - Correct answer This technique helps the client to concentrate on what
is important.
17. giving information - Correct answer This technique provides details that the client
might need for decision making.
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