PS103 Questions and Answers Graded A+

Human factors is the study of: d) All of the above Which of the following is an example of unconscious processing by the brain? d) A and C When attempting to decrease the risk of error, it's important to use human factors principles because: c) If you understand the factors that affect human performance on critical tasks, you can design a safer system. You visit the local convenience store looking for a refreshing drink on a pleasant day. You know that you want a new type of cola beverage you've heard advertised on the radio, and reach into the refrigerator for what you think is the caffeine-free version of that cola. After you pay, pop the can, and begin drinking, you find that you purchased the sugar-free version instead (whoops!). What most likely contributed to this error? a) Look-alike cans/labels At the end of a double shift, an experienced nurse with an excellent track record gives a medication to the wrong patient. Based on human factors principles, what would you guess was the biggest contributor to this error? b) The nurse was prone to error because she was tired