ESSAY: Legal Issues, Ethical Dilemma and Ethical Frameworks of Google

There are rules in every business relationship. These rules, whether spoken or unspoken, differ across work cultures with the overall goal of directing the behavior and attitudes of all parties involved in order to achieve a more transparent and efficient day-to-day operation, not necessarily aiming for legal compliance as the primary goal but rather moral excellence to boost goodwill with customers (Mayer et al. 2012). They are used in the development of ethical guidelines that are used to identify the moral dimensions of a situation and the implications of decisions made during the resolution of that same situation. Corporations are legally and ethically obligated to follow the aforementioned principles in all contexts to ensure that all decisions are hopefully in line with the organization's mission statement. However, when a company flagrantly violates the guidelines, it may face legal consequences, often resulting in unfavorable situations brought on by complete disregard for government statutes. This paper introduces the reader to the subject company, Google, and how it thrives in a dynamic business environment, while also identifying the legal and ethical issues it faces when violating business ethics, as well as the regulatory policies put in place by the government to address the consequences of the violations. The company's management framework has been analyzed and contrasted with a suggested framework in order to critically observe a potentially different outcome during a crisis. Based on Google's past and current legal issues, the paper goes on to make recommendations for business operations in the information technology industry. The Company, Google Google was founded on September 4, 1998, as Backrub by Larry Page and Sergey Brin (Tran, S.K., 2017), before becoming a subsidiary of Alphabet Inc in 2015.The multinational corporation is well-known for its search engine function, advertising platforms, Android software, hardware, and other internet-related services such as Google Maps, Gmail, and Google Drive for navigation, e-mail, and cloud storage, respectively. Through mergers and acquisitions of companies in high demand, such as the streaming service YouTube in 2006, it has diversified to provide a wide range of services and products to customers over the years. Nature of Business and Environment Within the scope of this research, Google has been identified to operate as a hybrid, limited liability company in accordance with its centralized operating agreement (Mayer, 2012), with the goal of establishing value for customers in their quest to access information in a useful format by partnering with various suppliers for research, development, and maintenance of information technology products and services. These services are then distributed to customers through channels that also provide customer support to ensure a positive consumer experience. As one of the industry's big names with its hands in everything we need from the World Wide Web, Google is constantly in a competitive environment where innovation is critical for survival. The Law Google has been embroiled in numerous controversies for a variety of reasons, including violations of privacy and trademark laws, copyright infringement, gender or racial discrimination, unauthorized in-app purchases, and defamatory actions, among others. As a result, there have been a number of legal issues that require immediate resolution in order to protect the goodwill that has been built thus far.