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100+ Business Analyst Interview Questions and Answers (2024)

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Here are Business Analyst interview questions and answers for fresher as well as experienced candidates to get their dream job.

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1) What is a flowchart and why it is important?

Flowchart shows complete flow of system through symbols and diagrams. It is important, because
it makes the system easy to understand for developers and all concerned people.

2) Define Use Case Model?

Use case model shows sequence of events and stream of actions regarding any process performed
by an actor.

3) What does UML stand for?

It stands for Unified Modeling Language.

4) Do you think Activity Diagram is important and how?

As the name implies, activity diagram is all about system activities. Main purpose of activity
diagram is to show various activities taking place in an organization in different departments.

5) Can you name the two types of diagrams heavily used in your field?

The two diagrams are Use Case Diagram and Collaboration Diagram

6) Do you know what is meant by an alternate flow in a use case?

It is the alternative solution or activity in a use case that should be followed in case of any failure
in the system.

7) What are exceptions?

These are the unexpected situations or results in an application.

8) What are extends?

Extends are actions that must take place in a use case.

9) Name the two documents related to a use case?

The two documents are FRD (Functional Requirement Document) and SDD (System Design
Document).

10) What is the difference between Business Analyst and Business Analysis?

Business Analysis is the process performed by the Business Analyst.

11) As a business analyst, what tools, you think are more helpful?
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There are many but I mostly use, Rational Tools, MS Visio, MS Word, MS Excel, Power Point, MS
Project.

12) In your previous experience, what kind of documents you have created?

I have worked on, Functional Specification Documents, Technical Specification Documents,
Business Requirements Documents, Use Case Diagram etc.

13) What INVEST stands for?

INVEST means Independent, Negotiable, Valuable, Estimable, Sized Appropriately, Testable. It can
assist project managers and technical team to deliver quality products/services.

14) Define SaaS?

SaaS means Software as a Service. It is related to cloud computing. It is different from other
software as you don't need this type of software to be installed on your machine. All you need is
an Internet connection and a Web Browser to use it.

15) What steps are required to develop a product from an idea?

You have to perform, Market Analysis, Competitor Analysis, SWOT Analysis, Personas, Strategic
Vision and Feature Set, Prioritize Features, Use Cases, SDLC, Storyboards, Test Cases, Monitoring,
Scalability.

16) What do you think is better, the Waterfall Model or Spiral Model?

It all depends on the type and scope of the project. Also a life cycle model is selected on the basis
of organizational culture and various other scenarios to develop the system.

17) How can you explain the user centered design methodology?

It all depends on the end users. In such scenario, we develop the system with a user's point of
view. Who are the end users, what they require etc. Personas are basically social roles, performed
by any actor or character. It is derived from a Latin word meaning character. In marketing
terminology, it represents group of customers/end users.

18) How do you define Personas?

Personas are used instead of real users that assist developers and technical team to judge the user
behavior in different scenarios, more clearly. Personas are basically social roles, performed by any
actor or character. It is derived from a Latin word meaning character. In marketing terminology, it
represents group of customers/end users.

19) Define Application Usability?

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