Essentials of MIS 13th edition,
Chapter 2/Verified Questions and
Answers/Graded A+.
Business - -a formal organization whose aim is to produce products or provide
services for a profit
-Business Intelligence - -data and software tools for organizing, analyzing, and
providing access to data to help managers and other enterprise users make more
informed decisions
-Business processes - -logically related set of activities that define how specific
business tasks are performed
-Chief Data Officer (CDO) - -Responsible for enterprise-wide governance and
usage of information to maximize the value the organization's data
-Chief Information Officer (CIO) - -senior manager who oversees the use of
information technology in the firm
-Chief Knowledge Officer (CKO) - -responsible for the firm's knowledge
management program
-Chief Privacy Officer (CPO) - -Responsible for ensuring the company complies
with existing data privacy laws.
-Collaboration - -working with others to achieve shared and explicit goals
-Customer Relationship Management (CRM) systems - -help manage an
organization's relationships with its customers
-Data Workers - -assist with administrative work at all levels of the firm
-Decision Support System (DSS) - -focuses on problems that are unique and
rapidly changing, for which the procedure for arriving at a solution may at be fully
predefined in advance.
-digital dashboard - -displays on a single screen graphs and charts of key
performance indicators for managing a company
-E-government - -application of the internet and networking technologies to
enable government and public sector agencies' relationships with citizens,
businesses, and other arms of government digitally
-e-business - -the use of digital technology and the internet to execute the major
business processes in the enterprise
Chapter 2/Verified Questions and
Answers/Graded A+.
Business - -a formal organization whose aim is to produce products or provide
services for a profit
-Business Intelligence - -data and software tools for organizing, analyzing, and
providing access to data to help managers and other enterprise users make more
informed decisions
-Business processes - -logically related set of activities that define how specific
business tasks are performed
-Chief Data Officer (CDO) - -Responsible for enterprise-wide governance and
usage of information to maximize the value the organization's data
-Chief Information Officer (CIO) - -senior manager who oversees the use of
information technology in the firm
-Chief Knowledge Officer (CKO) - -responsible for the firm's knowledge
management program
-Chief Privacy Officer (CPO) - -Responsible for ensuring the company complies
with existing data privacy laws.
-Collaboration - -working with others to achieve shared and explicit goals
-Customer Relationship Management (CRM) systems - -help manage an
organization's relationships with its customers
-Data Workers - -assist with administrative work at all levels of the firm
-Decision Support System (DSS) - -focuses on problems that are unique and
rapidly changing, for which the procedure for arriving at a solution may at be fully
predefined in advance.
-digital dashboard - -displays on a single screen graphs and charts of key
performance indicators for managing a company
-E-government - -application of the internet and networking technologies to
enable government and public sector agencies' relationships with citizens,
businesses, and other arms of government digitally
-e-business - -the use of digital technology and the internet to execute the major
business processes in the enterprise
