MODULE PURPOSIVE COMMUNICATION
CHAPTER 3: COMMUNICATION IN MULTICULTURAL SETTING
Objectives:
At the end of the lesson, the students will be able to:
a.) explain the effect of culture in communication;
b.) recognize the impact of culture in communication especially in
English;
c.) shoot a vlog showing concern about communication barriers.
LOCAL COMMUNICATION IN MULTICULTURAL SETTINGS
Chad Lewis, in his Successful Communication in Multi-cultural Environments,
orchestrates how the non-verbal
expressions matter to the
successful
communication under the
diverse cultural settings.
Another challenge
of the communication in a
diverse setting lies in the
fact that the secondary
channel to convey an
expression maybe
interpreted just opposite
to people with other
cultural identity.
KINESICS
- It refers to the usage of body
language, gestures; eye-contact etc.
can be another issue to pose
challenges in a diverse culture.
Eye contact can be
interpreted differently either paying attention or being aggressive.
Head wobbling being used in India to answer a question but can
be misinterpret by other group of people.
ICCT Colleges Foundation Inc.
V.V. Soliven Avenue II, Cainta Rizal Page 1
, MODULE PURPOSIVE COMMUNICATION
INTONATION
- Conveying a non-verbal
message can be another
communication challenge for a
diverse group as the meaning
associated with it is not
universal.
COMMUNICATION TIPS by: Robert Rosen
1. Simplify your sentence
2. Never shout to understand
3. Define the meaning of technical words and acronym
4. Be patient and try to follow team members‟ ideas and logic
5. Ask people to repeat once, maybe twice if you don‟t understand
6. Remain cool and compose
7. Clarify the meaning of what others want to sat before giving yours.
8. Clarify with the person or with someone who has experience in dealing with similar
cultural group.
9. Adapt your space requirements to those of your counterparts whenever possible.
10. Communicate important messages via several different media to ensure that they
are received.
COMMUNICATION TIPS FOR
LOCAL/NATIVE SPEAKERS
1. Avoid “isn‟t it” questions. Because this way
of formulating questions does not exist in many
other languages, it can be confusing for non-
native English speakers.
ICCT Colleges Foundation Inc.
V.V. Soliven Avenue II, Cainta Rizal Page 2
CHAPTER 3: COMMUNICATION IN MULTICULTURAL SETTING
Objectives:
At the end of the lesson, the students will be able to:
a.) explain the effect of culture in communication;
b.) recognize the impact of culture in communication especially in
English;
c.) shoot a vlog showing concern about communication barriers.
LOCAL COMMUNICATION IN MULTICULTURAL SETTINGS
Chad Lewis, in his Successful Communication in Multi-cultural Environments,
orchestrates how the non-verbal
expressions matter to the
successful
communication under the
diverse cultural settings.
Another challenge
of the communication in a
diverse setting lies in the
fact that the secondary
channel to convey an
expression maybe
interpreted just opposite
to people with other
cultural identity.
KINESICS
- It refers to the usage of body
language, gestures; eye-contact etc.
can be another issue to pose
challenges in a diverse culture.
Eye contact can be
interpreted differently either paying attention or being aggressive.
Head wobbling being used in India to answer a question but can
be misinterpret by other group of people.
ICCT Colleges Foundation Inc.
V.V. Soliven Avenue II, Cainta Rizal Page 1
, MODULE PURPOSIVE COMMUNICATION
INTONATION
- Conveying a non-verbal
message can be another
communication challenge for a
diverse group as the meaning
associated with it is not
universal.
COMMUNICATION TIPS by: Robert Rosen
1. Simplify your sentence
2. Never shout to understand
3. Define the meaning of technical words and acronym
4. Be patient and try to follow team members‟ ideas and logic
5. Ask people to repeat once, maybe twice if you don‟t understand
6. Remain cool and compose
7. Clarify the meaning of what others want to sat before giving yours.
8. Clarify with the person or with someone who has experience in dealing with similar
cultural group.
9. Adapt your space requirements to those of your counterparts whenever possible.
10. Communicate important messages via several different media to ensure that they
are received.
COMMUNICATION TIPS FOR
LOCAL/NATIVE SPEAKERS
1. Avoid “isn‟t it” questions. Because this way
of formulating questions does not exist in many
other languages, it can be confusing for non-
native English speakers.
ICCT Colleges Foundation Inc.
V.V. Soliven Avenue II, Cainta Rizal Page 2
