1. Domestic Mail Manual (DMM): Sets forth the policies and regulations
governing domestic mail.
2. International Mail Manual (IMM): Sets forth the policies and regulations
govern- ing international mail
3. Domestic Mail: Mail sent within the US, APO/FPO, the UN, and all US
territories and possesions.
4. Label 127: Attached to all anonymous mail being returned to ensure
surface transport only.
5. PolicyNet: Where all manuals and directives are found.
6. PS Form 17: Stamp requisition/return
7. PS Form 2976: Customs declaration for all international mail.
8. AVSEC: Aviation Security
9. 24 Hour Clock: End to end process that ensures the mail is collected,
distributed and delivered on time.
This study source was downloaded by 100000826171513 from CourseHero.com on 08-29-2023 16:25:29 GMT -05:00
1/7
https://www.coursehero.com/file/209100020/USPS-Exam-421-SSA-Academydocx/
, 10. Administrative Support Manual (ASM): Contains policies and procedures
for administrative and support functions within the postal service.
11. Express Mail Label 11-B: Post office to addressee
12. Anonymous Mail: Bears only stamps as postage, weighs more than 13 oz,
and was not accepted by a postal employee.
13. DDD1: Decal attached to all mail receptacles explaining the 13oz rule to
cus- tomers.
14. Label 200: Registered Mail barcode. To avoid confusion, Label 200 is the
only barcode to be placed on the registered mail piece.
15. PS Form 1000: Domestic and International Claims
16. PS Form 3811-A: Return receipt after mailing, and electronic return receipt
17. PS Form 3546: Official change/correction to mail forward change of
address order
18. Publication 75: Mover's Guide
19. PS Form 3811: Domestic return receipt
20. PS Form 3849: Delivery notice/reminder receipt (pink card)
21. Express Mail Label 11-HPFU: Hold for Pickup
22. PS Form 1509: Sender's request for USPS Package Intercept Service
23. PS Form 3883: Six or more certified mails
This study source was downloaded by 100000826171513 from CourseHero.com on 08-29-2023 16:25:29 GMT -05:00
2/7
https://www.coursehero.com/file/209100020/USPS-Exam-421-SSA-Academydocx/