WellCare Mastery Test 40 Questions
and Answers 2024
Low-Income Subsidy (LIS), which is often referred to as Extra Help, reduces all Part
D plan premiums. -
False
Which is an example of a top beneficiary complaint that affects Star Ratings? -
The beneficiary did not understand that enrolling in a Wellcare plan would change
their current Medicare Advantage plan.
Providers may create co-branded marketing pieces using the Wellcare name and
logo, as long as they are using the current, approved logo. -
False
An agent who has never had any verbal warnings cannot be issued a Corrective
Action Plan. -
False
Once the enrollment is completed, you can save a copy of the application for your
reference. -
False
Noting the correct enrollment period on enrollment applications helps in preventing
delayed enrollment processing. -
True
When completing an application, you should ensure that you enter the provider ID of
a specialist and not a primary care provider (PCP). -
False
Agents may be investigated after being suspected of noncompliant activity reported
through a: -
Complaint Tracking Module (CTM), Grievance, and Secret Shop Finding
Which of the following statements about completing telephonic enrollments is
FALSE? -
Must include most of the required elements necessary to complete the enrollment.
Failure to inform a beneficiary that a trusted provider is out-of-network or is not
available in the newly selected plan can cause a sales allegation. -
True
When completing an enrollment, be sure to use the correct enrollment application for
the desired plan year. -
True
and Answers 2024
Low-Income Subsidy (LIS), which is often referred to as Extra Help, reduces all Part
D plan premiums. -
False
Which is an example of a top beneficiary complaint that affects Star Ratings? -
The beneficiary did not understand that enrolling in a Wellcare plan would change
their current Medicare Advantage plan.
Providers may create co-branded marketing pieces using the Wellcare name and
logo, as long as they are using the current, approved logo. -
False
An agent who has never had any verbal warnings cannot be issued a Corrective
Action Plan. -
False
Once the enrollment is completed, you can save a copy of the application for your
reference. -
False
Noting the correct enrollment period on enrollment applications helps in preventing
delayed enrollment processing. -
True
When completing an application, you should ensure that you enter the provider ID of
a specialist and not a primary care provider (PCP). -
False
Agents may be investigated after being suspected of noncompliant activity reported
through a: -
Complaint Tracking Module (CTM), Grievance, and Secret Shop Finding
Which of the following statements about completing telephonic enrollments is
FALSE? -
Must include most of the required elements necessary to complete the enrollment.
Failure to inform a beneficiary that a trusted provider is out-of-network or is not
available in the newly selected plan can cause a sales allegation. -
True
When completing an enrollment, be sure to use the correct enrollment application for
the desired plan year. -
True
