NHA CCMA 2023-2024 ACTUAL EXAM WITH 100%
CORRECT ANSWERS (LATEST UPDATED VERSION)
Which of the following cell structures is the source of energy for a cell? -------- Correct
Answer --------- Mitochondria
*Mitochondria assist with converting energy from nutrients into a form that can be used
by cells.*
A medical assistant is test a patient's visual acuity using a Snellen chart. Which of the
following actions should the assistant take? -------- Correct Answer --------- Make sure
the patient does not lean forward during the test
During a routine venipuncture, the patient becomes pale and diaphoretic. What
condition is most likely to occur in this patient? -------- Correct Answer --------- Syncope
*The assistant should recognize these manifestations as the onset of syncope and
should take the necessary precautions in case the patient faints.*
A patient calls the clinic to cancel a postoperative appointment and states that she will
reschedule at a late date. For which of the following reasons should the medical
assistant document this information on the patient's chart? -------- Correct Answer --------
- To prove that the office was not negligent
When completing documentation in a patient's paper medical record, a medical
assistant realizes she made an error. Which of the following actions should the assistant
take? -------- Correct Answer --------- Draw a line through the error and initial
Which of the following items included on the CMS-1500 claim form should a medical
assistant recognizes as indicating the medical necessity of a procedure? -------- Correct
Answer --------- Diagnosis code
Which of the following techniques should a medical assistant use to confirm a patient's
understanding of insulin administration? -------- Correct Answer --------- Observe the
patient as she performs a self-demonstration
A medical assistant is preparing a community resource library. Which of the following
actions should the assistant take first? -------- Correct Answer --------- Complete a list of
local community agencies
A medical assistant is disposing of the syringe and needle she used to inject a seasonal
influenza vaccine. Which of the following actions should the assistant take? --------
,Correct Answer --------- Drop the syringe, needle first into the biohazardous sharp
container
A medical assistant is preparing a patient who has psoriasis to be examined by the
provider. When inspecting the patient's skin lesions, the assistant should expect to
observe which of the following? -------- Correct Answer --------- Silvery, scaly
*Psoriasis is a chronic skin disease characterized by pink or red lesions, with scaly
patches that have a silvery appearance.*
A medical assistant receives a denial of payment for a patient's cholecystectomy. The
reason stated is "non-covered service." If this procedure was deemed emergent by the
provider, which of the following actions should the assistant take? -------- Correct
Answer --------- Instruct the patient to contact the insurer about the denial of payment
*The assistant serves as an advocate on behalf the patient in terms of treatment and
care. In an instance of denial of payment due to a non-covered service, it is the
responsibility of the patient to contact the insurer to discuss any existing disputes
regarding payment.*
Which of the following actions should a medical assistant take to verify the quality of
venipuncture supplies before beginning a blood draw? -------- Correct Answer ---------
Inspect the integrity of the needle's seal
*Inspecting the needle's seal helps ensure the sterility of the needle.*
Which of the following instructions should a medical assistant give to a patient when
administering an enteric-coated tablet? -------- Correct Answer --------- "Swallow the
tablet whole with a glass of water."
*Enteric-coated tablets should not be crushed, chewed, or dissolved. The tablets need
to arrive in the small intestines whole.*
A medical assistant is collecting a health history from an older adult patient who exhibits
moderate hearing loss. Which of the following actions should the assistant take? --------
Correct Answer --------- Remain within the patient's view to allow lip-reading
A medical assistant is assisting with the physical examination of a patient who has
scabies. Besides gloves, which of the following pieces of personal protective equipment
should the assistant take? -------- Correct Answer --------- Gown
*Scabies requires contact precautions; therefore, the assistant should wear gloves and
a gown. Other patient conditions that require contact precautions include hepatitis A,
rotavirus, and herpes zoster (shingles).*
, A clinic schedules all cardiac patients on Mondays and Wednesdays and all oncology
patients on Tuesdays and Thursdays. Which of the following types of scheduling is the
clinic using? -------- Correct Answer --------- Cluster scheduling
*Cluster scheduling is grouping patients who have similar conditions into specific time
slots or days.*
The parent of a child who has pediculosis is asking a medical assistant for more
information about her child's condition. The assistant should begin by explaining that
pediculosis is which of the following types of infections? -------- Correct Answer ---------
Parasitic
*The assistant should recognize that pediculosis, also known as lice, is a common
parasitic infection that is highly contagious.*
A medical assistant is reviewing a provider's instructions as the patient is preparing to
leave the office. The provider recommends that the patient purchase an over-the-
counter antitussive, but the patient tells the assistant that she does not know what an
antitussive is. Which of the following responses should the assistant take? --------
Correct Answer --------- "It is a medication that suppresses the cough reflex."
When performing the palpatory method for obtaining blood pressure, which of the
following indicates the level at which the medical assistant should inflate the cuff? --------
Correct Answer --------- 30 mm Hg above the radial pulse cessation
*The palpatory method requires the assistant to inflate the cuff 30 mm Hg above the
cessation of the radial pulse.*
A first-time patient is late arriving to the office. Which of the following should the medical
assistant say first? -------- Correct Answer --------- "Hello. Welcome to our office."
A medical assistant is administering an intramuscular immunization to a patient. Which
of the following actions should the medical assistant take? -------- Correct Answer --------
- Cleanse the site in a circular motion from the center outward
A medical assistant is explaining a venipuncture procedure to a patient. Which of the
following statements should the assistant make? -------- Correct Answer --------- "I'll be
collecting a blood sample from you today. There will be a small stick in your arm."
A medical assistant is examining the skin on a patient's forearm where the patient
reports developing a rash. The assistant notes multiple solid elevations that are less
than 0.5 cm (0.2 in) in diameter. Which of the following terms should he use to
document his observations in the patient's medical record? -------- Correct Answer -------
-- Papules
CORRECT ANSWERS (LATEST UPDATED VERSION)
Which of the following cell structures is the source of energy for a cell? -------- Correct
Answer --------- Mitochondria
*Mitochondria assist with converting energy from nutrients into a form that can be used
by cells.*
A medical assistant is test a patient's visual acuity using a Snellen chart. Which of the
following actions should the assistant take? -------- Correct Answer --------- Make sure
the patient does not lean forward during the test
During a routine venipuncture, the patient becomes pale and diaphoretic. What
condition is most likely to occur in this patient? -------- Correct Answer --------- Syncope
*The assistant should recognize these manifestations as the onset of syncope and
should take the necessary precautions in case the patient faints.*
A patient calls the clinic to cancel a postoperative appointment and states that she will
reschedule at a late date. For which of the following reasons should the medical
assistant document this information on the patient's chart? -------- Correct Answer --------
- To prove that the office was not negligent
When completing documentation in a patient's paper medical record, a medical
assistant realizes she made an error. Which of the following actions should the assistant
take? -------- Correct Answer --------- Draw a line through the error and initial
Which of the following items included on the CMS-1500 claim form should a medical
assistant recognizes as indicating the medical necessity of a procedure? -------- Correct
Answer --------- Diagnosis code
Which of the following techniques should a medical assistant use to confirm a patient's
understanding of insulin administration? -------- Correct Answer --------- Observe the
patient as she performs a self-demonstration
A medical assistant is preparing a community resource library. Which of the following
actions should the assistant take first? -------- Correct Answer --------- Complete a list of
local community agencies
A medical assistant is disposing of the syringe and needle she used to inject a seasonal
influenza vaccine. Which of the following actions should the assistant take? --------
,Correct Answer --------- Drop the syringe, needle first into the biohazardous sharp
container
A medical assistant is preparing a patient who has psoriasis to be examined by the
provider. When inspecting the patient's skin lesions, the assistant should expect to
observe which of the following? -------- Correct Answer --------- Silvery, scaly
*Psoriasis is a chronic skin disease characterized by pink or red lesions, with scaly
patches that have a silvery appearance.*
A medical assistant receives a denial of payment for a patient's cholecystectomy. The
reason stated is "non-covered service." If this procedure was deemed emergent by the
provider, which of the following actions should the assistant take? -------- Correct
Answer --------- Instruct the patient to contact the insurer about the denial of payment
*The assistant serves as an advocate on behalf the patient in terms of treatment and
care. In an instance of denial of payment due to a non-covered service, it is the
responsibility of the patient to contact the insurer to discuss any existing disputes
regarding payment.*
Which of the following actions should a medical assistant take to verify the quality of
venipuncture supplies before beginning a blood draw? -------- Correct Answer ---------
Inspect the integrity of the needle's seal
*Inspecting the needle's seal helps ensure the sterility of the needle.*
Which of the following instructions should a medical assistant give to a patient when
administering an enteric-coated tablet? -------- Correct Answer --------- "Swallow the
tablet whole with a glass of water."
*Enteric-coated tablets should not be crushed, chewed, or dissolved. The tablets need
to arrive in the small intestines whole.*
A medical assistant is collecting a health history from an older adult patient who exhibits
moderate hearing loss. Which of the following actions should the assistant take? --------
Correct Answer --------- Remain within the patient's view to allow lip-reading
A medical assistant is assisting with the physical examination of a patient who has
scabies. Besides gloves, which of the following pieces of personal protective equipment
should the assistant take? -------- Correct Answer --------- Gown
*Scabies requires contact precautions; therefore, the assistant should wear gloves and
a gown. Other patient conditions that require contact precautions include hepatitis A,
rotavirus, and herpes zoster (shingles).*
, A clinic schedules all cardiac patients on Mondays and Wednesdays and all oncology
patients on Tuesdays and Thursdays. Which of the following types of scheduling is the
clinic using? -------- Correct Answer --------- Cluster scheduling
*Cluster scheduling is grouping patients who have similar conditions into specific time
slots or days.*
The parent of a child who has pediculosis is asking a medical assistant for more
information about her child's condition. The assistant should begin by explaining that
pediculosis is which of the following types of infections? -------- Correct Answer ---------
Parasitic
*The assistant should recognize that pediculosis, also known as lice, is a common
parasitic infection that is highly contagious.*
A medical assistant is reviewing a provider's instructions as the patient is preparing to
leave the office. The provider recommends that the patient purchase an over-the-
counter antitussive, but the patient tells the assistant that she does not know what an
antitussive is. Which of the following responses should the assistant take? --------
Correct Answer --------- "It is a medication that suppresses the cough reflex."
When performing the palpatory method for obtaining blood pressure, which of the
following indicates the level at which the medical assistant should inflate the cuff? --------
Correct Answer --------- 30 mm Hg above the radial pulse cessation
*The palpatory method requires the assistant to inflate the cuff 30 mm Hg above the
cessation of the radial pulse.*
A first-time patient is late arriving to the office. Which of the following should the medical
assistant say first? -------- Correct Answer --------- "Hello. Welcome to our office."
A medical assistant is administering an intramuscular immunization to a patient. Which
of the following actions should the medical assistant take? -------- Correct Answer --------
- Cleanse the site in a circular motion from the center outward
A medical assistant is explaining a venipuncture procedure to a patient. Which of the
following statements should the assistant make? -------- Correct Answer --------- "I'll be
collecting a blood sample from you today. There will be a small stick in your arm."
A medical assistant is examining the skin on a patient's forearm where the patient
reports developing a rash. The assistant notes multiple solid elevations that are less
than 0.5 cm (0.2 in) in diameter. Which of the following terms should he use to
document his observations in the patient's medical record? -------- Correct Answer -------
-- Papules
