BSNS Final Exam Questions And Correct
Answers, With Complete Verified Solution.
Functional Departmentalization groups jobs by
tasks they perform
A soap company that features a bath soap department, a laundry detergent
department, and a dish soap department is using what?
product departmentalization
The chain of command answers what
Who reports to whom?
Authority gives an individual the right to do this
give orders
____ prevents a single employee from getting conflicting orders from two
different superiors
Unity of command
A(n) ____ organization has a high degree of specialization, formalization, and
centralization
mechanistic
Which term best describes an organic organization?
Flexible
In a team structure ____
there is no clear line of managerial authority
In a _____, employees are recruited from functional departments to work on a
specific project for a limited time period.
matrix structure
Controlling compares ____ to _____ to see if goals are being acheived
actual performance to planned performance
Outside consultants generally try to initiate ___ changes than internal managers
more drastic
Older workers tend to resist change more than younger workers because they
______.
have more invested in the current system
Workers in a company are complaining about a new employee evaluation system.
which kind of resistance to change are they demonstrating?
resistance because of uncertainty
A technique that helps employees deal with change that includes them in the
decisions- making process is ___
participation
George constantly thrives to excel. He must always get the highest grade in the
class and has a sense on urgency about him at all times. George probably has
which of the following?
Type A personality
To reduce stress, managers need to make sure that employees _
have jobs that match their abilities
, This kind of work group brings individuals together from different work
disciplines with different knowledge and skills.
cross-functional team
A low-ranking employees having the best parking space in the company parking
lot is an example of ____
status incongruence
The primary reason why social loafing occurs is that output contributions from
___ easily can be measured
individuals cannot
The main difference between work groups and work teams is that ___
work teams have a common goal
Functional Departmentalization
Its major advantage is that it achieves economies of scale by placing people with
common skills and specializations into common units.
Product departmentalization
Each product is under the authority of a senior manager who is a specialist in, and is
responsible for, everything related to his or her product line.
chain of command
who reports to whom
authority
give orders and expect those orders to be obeyed.
line authority
entitles a manager to direct the work of an employee according to the chain of
command. Each person above you has it.
Unity of command
A structure in which each employee reports to only one manager
Authority
a right whose legitimacy is based on an authority figure's position in the organization; it
goes with the job.
power
an individual's ability to influence decisions
The cone analogy
1.The higher one moves in an organization (an increase in authority), the closer one
moves to the power core
2.It's not necessary to have authority to wield power because one can move horizontally
inward toward the power core without moving up. For instance, as gatekeepers for their
bosses, assistants often are powerful in a company even though they have little
authority, and the old saying "it's who you know".
coercive power
based on fear
Reward power
based on the ability to distribute something that others value.
centralization
decision making takes place at upper levels of the organization.
decentralization
lower-level managers provide input or actually make decisions.
Answers, With Complete Verified Solution.
Functional Departmentalization groups jobs by
tasks they perform
A soap company that features a bath soap department, a laundry detergent
department, and a dish soap department is using what?
product departmentalization
The chain of command answers what
Who reports to whom?
Authority gives an individual the right to do this
give orders
____ prevents a single employee from getting conflicting orders from two
different superiors
Unity of command
A(n) ____ organization has a high degree of specialization, formalization, and
centralization
mechanistic
Which term best describes an organic organization?
Flexible
In a team structure ____
there is no clear line of managerial authority
In a _____, employees are recruited from functional departments to work on a
specific project for a limited time period.
matrix structure
Controlling compares ____ to _____ to see if goals are being acheived
actual performance to planned performance
Outside consultants generally try to initiate ___ changes than internal managers
more drastic
Older workers tend to resist change more than younger workers because they
______.
have more invested in the current system
Workers in a company are complaining about a new employee evaluation system.
which kind of resistance to change are they demonstrating?
resistance because of uncertainty
A technique that helps employees deal with change that includes them in the
decisions- making process is ___
participation
George constantly thrives to excel. He must always get the highest grade in the
class and has a sense on urgency about him at all times. George probably has
which of the following?
Type A personality
To reduce stress, managers need to make sure that employees _
have jobs that match their abilities
, This kind of work group brings individuals together from different work
disciplines with different knowledge and skills.
cross-functional team
A low-ranking employees having the best parking space in the company parking
lot is an example of ____
status incongruence
The primary reason why social loafing occurs is that output contributions from
___ easily can be measured
individuals cannot
The main difference between work groups and work teams is that ___
work teams have a common goal
Functional Departmentalization
Its major advantage is that it achieves economies of scale by placing people with
common skills and specializations into common units.
Product departmentalization
Each product is under the authority of a senior manager who is a specialist in, and is
responsible for, everything related to his or her product line.
chain of command
who reports to whom
authority
give orders and expect those orders to be obeyed.
line authority
entitles a manager to direct the work of an employee according to the chain of
command. Each person above you has it.
Unity of command
A structure in which each employee reports to only one manager
Authority
a right whose legitimacy is based on an authority figure's position in the organization; it
goes with the job.
power
an individual's ability to influence decisions
The cone analogy
1.The higher one moves in an organization (an increase in authority), the closer one
moves to the power core
2.It's not necessary to have authority to wield power because one can move horizontally
inward toward the power core without moving up. For instance, as gatekeepers for their
bosses, assistants often are powerful in a company even though they have little
authority, and the old saying "it's who you know".
coercive power
based on fear
Reward power
based on the ability to distribute something that others value.
centralization
decision making takes place at upper levels of the organization.
decentralization
lower-level managers provide input or actually make decisions.
