CIS - SAM Cert Prep questions and Answers 2023/2024
SAM Plugins -: SAM-P*
SAM-P for microsoft*
SAM-P for oracle*
SAM-P for VMWare*
SAM-P for IBM*
Integration Microsoft SCCM 2012 v2 Software Usage* (for software installations into
system)
Normalization Data Services Client
Normalization Data Services Configuration
Procurement**
Cost Management**
Contract Management**
Data Certification**
* = must be activated by SN
** = may require additional licensing.
SAM Roles -: Process Owner
SAM Manager
SAM Admin
System Admin
SAM Personas -: IT Finance Manager
IT Procurement Manager
IT Contract Manager
IT Vendor Manager
SAM Manager -: Responsible for the smooth operation of asset management process:
administrative, financial, and operations.
SAM Admin -: Responsible for administrative activities associated with software
acquisition and allocation.
System Admin -: Responsible for loading of asset management data, integrations,
and/or discovery tools.
Discovery -: SN tool used to find and recognize software or a software feature on a
device.
SAIF/SIM -: Initiate - Understand the customer
Examine - Workshops
Plan - Stories
Create - Run Agile Scrum
, Transition - UAT, testing, Customer Support
Close - Formal Engagement closure
SCCM -: SN discovery tool used to support data imports.
Upgrading to SAM difference? -: Software Products and Entitlements Library
Normalization Engine
License Harvesting
Software Usage Optimization
Actionable Reconciliation Results
Software Blacklisting
O365 Subscription Mgmt
Publisher Packs
Normalization Rule -: Forces the platform to convert different forms of the same field
value to a single, accepted value automatically
Normalization statuses -: Normalized - discovery model was fully normalized based on
publisher, product, and version fields. (no fields are editable)
Partially Normalized - Discovery model was partially normalized based on publisher and
product fields only.
Publisher Normalized - Discovery normalized based on publisher field alone.
Match Not Found - couldn't match any of the key 3 fields.
Manually Normalized - Discovery model fields were updated manually.
New - the software discovery model has not yet run through normalization process.
Scheduled Jobs -: Scheduled Jobs are automated pieces of work that can be
performed at either a particular time, or on a recurring schedule.
They can run.
- Daily
-Weekly
-Monthly
-Periodically
-After Parent Runs
CAL (Client Access Licensing) & metrics -: Allows users to access services on a
commercial server. Though most client access licenses are based on individual
installations, some are based on concurrent access.
CAL metrics
SAM Plugins -: SAM-P*
SAM-P for microsoft*
SAM-P for oracle*
SAM-P for VMWare*
SAM-P for IBM*
Integration Microsoft SCCM 2012 v2 Software Usage* (for software installations into
system)
Normalization Data Services Client
Normalization Data Services Configuration
Procurement**
Cost Management**
Contract Management**
Data Certification**
* = must be activated by SN
** = may require additional licensing.
SAM Roles -: Process Owner
SAM Manager
SAM Admin
System Admin
SAM Personas -: IT Finance Manager
IT Procurement Manager
IT Contract Manager
IT Vendor Manager
SAM Manager -: Responsible for the smooth operation of asset management process:
administrative, financial, and operations.
SAM Admin -: Responsible for administrative activities associated with software
acquisition and allocation.
System Admin -: Responsible for loading of asset management data, integrations,
and/or discovery tools.
Discovery -: SN tool used to find and recognize software or a software feature on a
device.
SAIF/SIM -: Initiate - Understand the customer
Examine - Workshops
Plan - Stories
Create - Run Agile Scrum
, Transition - UAT, testing, Customer Support
Close - Formal Engagement closure
SCCM -: SN discovery tool used to support data imports.
Upgrading to SAM difference? -: Software Products and Entitlements Library
Normalization Engine
License Harvesting
Software Usage Optimization
Actionable Reconciliation Results
Software Blacklisting
O365 Subscription Mgmt
Publisher Packs
Normalization Rule -: Forces the platform to convert different forms of the same field
value to a single, accepted value automatically
Normalization statuses -: Normalized - discovery model was fully normalized based on
publisher, product, and version fields. (no fields are editable)
Partially Normalized - Discovery model was partially normalized based on publisher and
product fields only.
Publisher Normalized - Discovery normalized based on publisher field alone.
Match Not Found - couldn't match any of the key 3 fields.
Manually Normalized - Discovery model fields were updated manually.
New - the software discovery model has not yet run through normalization process.
Scheduled Jobs -: Scheduled Jobs are automated pieces of work that can be
performed at either a particular time, or on a recurring schedule.
They can run.
- Daily
-Weekly
-Monthly
-Periodically
-After Parent Runs
CAL (Client Access Licensing) & metrics -: Allows users to access services on a
commercial server. Though most client access licenses are based on individual
installations, some are based on concurrent access.
CAL metrics
