Florida Adjuster Exam Certified
Questions and Correct Answers
Which of the following is NOT one of the duties of the Department of Financial Services?
b. Dept does NOT set rates nor write policies - Correct Answer: Set rates and write policies for various
company products
The adjuster has a particular relationship to his principal, the insurer. Which of the following best
describes this relationship? - Correct Answer: It is a fiduciary relationship.
The Claims Adjuster's role in the insurance industry includes all the following EXCEPT: - Correct Answer:
Gives appropriate legal advice and writes binding contracts
All of the following activities are illegal for an adjuster, EXCEPT: - Correct Answer: Use only company
forms to prepare releases
All of the following are part of the conditions imposed upon the insured in the event of a loss, EXCEPT: -
Correct Answer: Insured should negotiate on behalf of the company for 3rd party claimants.
A claimant was given a settlement, which stipulated, that if the claimant did not contact the company
within a certain period of time, the claim would automatically close. No release was signed. Which of the
following best describes this method of settlement? - Correct Answer: No release or walk-away
The Continuing Education requirement to maintain an Adjuster license in Florida is: - Correct Answer:
Twenty four hours every two years.
An adjuster received written notice from the Department of Financial Services regarding a claim. What
length of time does he have to respond to the inquiry? - Correct Answer: 21 calendar days
Comparative negligence is determined through - Correct Answer: Investigation & AnalysisAgreement
between parties or by mediation or arbitrationJudge and/or jury
, During what period of time must an adjuster reply to communication from a policyholder on a claim? -
Correct Answer: 14 days
Which of the following is NOT a goal in the adjusting process? - Correct Answer: always pay the
maximum limit of the policy
An adjuster offered a claimant a settlement where the full payment would be presented and a release
was signed. This is called a: - Correct Answer: A Full Release settlement
Adjuster Jane moved from one city in Florida to another. What length of time does she have to notify the
Insurance Department of the address change? - Correct Answer: 30 Days
Which of the following is TRUE? - Correct Answer: If an appointment is terminated, an adjuster has 48
months to secure another appointment
Bad Faith & Adjusting Practices - Under the Florida Unfair Trade Practices Act & the Unfair Methods of
Competition and Unfair or Deceptive Acts, all of the following are prohibited, EXCEPT: - Correct Answer:
Adjuster keeps accurate records on a claim
Florida's Administrative Code contains a Code of Ethics for Adjuster - which of the following is FALSE? -
Correct Answer: An Adjuster owes fair and prompt treatment to their own company's policyholders only
Which of the following is a duty owed to an invitee? - Correct Answer: land owner must make reasonable
efforts to maintain property in safe condition
What is the difference between liability and coverage? - Correct Answer: liability is a legal doctrine and
coverage is a contractual obligation
Which of the following is NOT one of the fiduciary responsibilities of an adjuster? - Correct Answer:
Withhold pertinent information from the company to please a client
Which of the following is NOT one of the duties of the Florida Department of Financial Services? -
Correct Answer: The Department writes policies for the non-standard insurance companies.
Questions and Correct Answers
Which of the following is NOT one of the duties of the Department of Financial Services?
b. Dept does NOT set rates nor write policies - Correct Answer: Set rates and write policies for various
company products
The adjuster has a particular relationship to his principal, the insurer. Which of the following best
describes this relationship? - Correct Answer: It is a fiduciary relationship.
The Claims Adjuster's role in the insurance industry includes all the following EXCEPT: - Correct Answer:
Gives appropriate legal advice and writes binding contracts
All of the following activities are illegal for an adjuster, EXCEPT: - Correct Answer: Use only company
forms to prepare releases
All of the following are part of the conditions imposed upon the insured in the event of a loss, EXCEPT: -
Correct Answer: Insured should negotiate on behalf of the company for 3rd party claimants.
A claimant was given a settlement, which stipulated, that if the claimant did not contact the company
within a certain period of time, the claim would automatically close. No release was signed. Which of the
following best describes this method of settlement? - Correct Answer: No release or walk-away
The Continuing Education requirement to maintain an Adjuster license in Florida is: - Correct Answer:
Twenty four hours every two years.
An adjuster received written notice from the Department of Financial Services regarding a claim. What
length of time does he have to respond to the inquiry? - Correct Answer: 21 calendar days
Comparative negligence is determined through - Correct Answer: Investigation & AnalysisAgreement
between parties or by mediation or arbitrationJudge and/or jury
, During what period of time must an adjuster reply to communication from a policyholder on a claim? -
Correct Answer: 14 days
Which of the following is NOT a goal in the adjusting process? - Correct Answer: always pay the
maximum limit of the policy
An adjuster offered a claimant a settlement where the full payment would be presented and a release
was signed. This is called a: - Correct Answer: A Full Release settlement
Adjuster Jane moved from one city in Florida to another. What length of time does she have to notify the
Insurance Department of the address change? - Correct Answer: 30 Days
Which of the following is TRUE? - Correct Answer: If an appointment is terminated, an adjuster has 48
months to secure another appointment
Bad Faith & Adjusting Practices - Under the Florida Unfair Trade Practices Act & the Unfair Methods of
Competition and Unfair or Deceptive Acts, all of the following are prohibited, EXCEPT: - Correct Answer:
Adjuster keeps accurate records on a claim
Florida's Administrative Code contains a Code of Ethics for Adjuster - which of the following is FALSE? -
Correct Answer: An Adjuster owes fair and prompt treatment to their own company's policyholders only
Which of the following is a duty owed to an invitee? - Correct Answer: land owner must make reasonable
efforts to maintain property in safe condition
What is the difference between liability and coverage? - Correct Answer: liability is a legal doctrine and
coverage is a contractual obligation
Which of the following is NOT one of the fiduciary responsibilities of an adjuster? - Correct Answer:
Withhold pertinent information from the company to please a client
Which of the following is NOT one of the duties of the Florida Department of Financial Services? -
Correct Answer: The Department writes policies for the non-standard insurance companies.
