Wellcare ACT Mastery Exam 2024
True -answer-Centene requires all contracted brokers/agents to read, understand, and agree to
Centene's Business Ethics and Code of Conduct Policy.
True
False
d.
All of the above -answer-Which of the following actions are you required to do when contacted
regarding an allegation of noncompliant activity?
a.
Speak with the investigator as quickly as possible.
b.
Answer all questions honestly and completely.
c.
Offer information and documents important to the investigation.
d.
All of the above
a, b, c -answer-Communication of PHI can be:
(Select all that apply.)
a.
Written
b.
Electronic
c.
Verbal
, False -answer-Wellcare does not need to be informed of all marketing/sales events at which plans or
materials will be presented or distributed (Formal & Informal).
Select one:
True
False
a.
1 -answer-Enrollment applications must be received by Wellcare no later than ___ calendar day(s)
following receipt from the beneficiary.
a.
1
b.
3
c.
5
d.
7
Clear my choice
True -answer-Ascend is a fast, easy, and compliant way for brokers/agents to submit agent-assisted
electronic enrollments.
Select one:
True
False
True -answer-During an appointment, you may not discuss any products not agreed to in advance by the
beneficiary.
Select one:
True
False
True -answer-Centene requires all contracted brokers/agents to read, understand, and agree to
Centene's Business Ethics and Code of Conduct Policy.
True
False
d.
All of the above -answer-Which of the following actions are you required to do when contacted
regarding an allegation of noncompliant activity?
a.
Speak with the investigator as quickly as possible.
b.
Answer all questions honestly and completely.
c.
Offer information and documents important to the investigation.
d.
All of the above
a, b, c -answer-Communication of PHI can be:
(Select all that apply.)
a.
Written
b.
Electronic
c.
Verbal
, False -answer-Wellcare does not need to be informed of all marketing/sales events at which plans or
materials will be presented or distributed (Formal & Informal).
Select one:
True
False
a.
1 -answer-Enrollment applications must be received by Wellcare no later than ___ calendar day(s)
following receipt from the beneficiary.
a.
1
b.
3
c.
5
d.
7
Clear my choice
True -answer-Ascend is a fast, easy, and compliant way for brokers/agents to submit agent-assisted
electronic enrollments.
Select one:
True
False
True -answer-During an appointment, you may not discuss any products not agreed to in advance by the
beneficiary.
Select one:
True
False
