GEB 3213 Chapter 11 Questions and Answers Graded A+

1. Which of the following statements is not true about nonverbal communication? a. It is the process of conveying a message without the use of words. b. It is a reversible process. c. It can help or hinder the clear understanding of your message. d. It involves not only what is not said, but how it is not said. e. It can include tone of voice, timing, posture, and where you stand as you communicate. b. It is a reversible process. 2. A(n) _____ is a nonverbal expression that reinforces a verbal message. a. emblem b. regulator c. illustrator d. affect display e. adaptor c. illustrator 3. An emblem is: a. the use of an object for a purpose other than its intended design. b. the expression of emotion or moods. c. a nonverbal expression that controls, encourages, or discourages interaction. d. a nonverbal expression that reduces the effect of a verbal message. e. a nonverbal gesture that carries a specific meaning and can replace or reinforce words. e. a nonverbal gesture that carries a specific meaning and can replace or reinforce words.