2024 LATEST EPIC Training

Red Stop Sign - ANSWER System required field Yellow Yield Sign - ANSWER system recommended , Rachel required When logging into Epic you ________ have to enter the department every time - ANSWER will not RTE - ANSWER Real Time Eligibility When adding generic insurance, ______ MUST be added - ANSWER Claims Billing address MRN - ANSWER medical record number FO - ANSWER filing order Sequential Appointments - ANSWER Two or more appointments in the same scheduling process recurring appointment - ANSWER repeated appointment on a regular basis Schedule orders work queue - ANSWER orders that need to be scheduled Referral work queue - ANSWER referrals / appointments that aren't authorized Patient work queue - ANSWER patients with incomplete registrations HOD - ANSWER Hospital Outpatient Department Blue folders - ANSWER patient level information green slot (schedule) - ANSWER available yellow slot (schedule) - ANSWER overbook available blue slot (schedule) - ANSWER scheduled, regular appointment available TPL - ANSWER Third Party Liability Guarantor Pool - ANSWER group of providers or resources used during scheduling red slot (schedule) - ANSWER not available grey slot - ANSWER held block - ANSWER time slot held for type or appointments or type of patient patient class - ANSWER type of care (inpatient vs outpatient) internal referral - ANSWER BSWH to BSWH incoming referral - ANSWER to BSWH from outside provider incoming referral - ANSWER from BSWH to outside provider red folders - ANSWER visit specific information Joint Appointment - ANSWER appointment with more than one provider or resource HAR - ANSWER hospital account record use *** instead of _____ i'm appointment notes - ANSWER Mental Health or STD information after scheduling sequential appointments you will see a ___ in front of the appointment - ANSWER S only transfer orders to another work queue if - ANSWER you've been given permission or instructed to do so if no authorization needed from insurance you will select - ANSWER no approval necessary, patient tracking i ____ have an option to edit a referral not once it is closed - ANSWER will not always schedule from ____ tab, document from ___ - ANSWER order, referral when scheduling from a referral use ____ tab - ANSWER orders New Call button - ANSWER document communication with patient