Clinical Care Coordination
Fundamentals: Patient Care-> Unit 2
Introduction to Clinical Care Coordination
When asked how important leadership skills are to being an effective nurse, many people may
have to think about their answer. After all, what the patient sees is the people who provide
their care, not the coordination of care that occurs outside the examination or hospital room.
Whether working in a hospital, extended care facility, clinic, or health care provider’s office,
nurses are the team members responsible for managing the care provided to the patient with
whom they are working.
• By completing the Clinical Care Coordination learning activities, the learner will gain the
knowledge and skills needed to:
• Make clinical decisions through application of the nursing process and critical thinking.
• Set priorities based on the identified needs of one patient.
• Incorporate effectiveness and efficiency into the delivery of care.
• Plan for cost-effective care to one individual.
• Effectively manage time while providing care to one patient.
• Incorporate ongoing evaluation of the patient’s response to care, adapting plan as priorities
change.
,Shared Leadership Characteristics
Indicate which leadership characteristics are required of the nurse leader and which are
required by the staff nurse by placing a check in the appropriate column. Note, some
characteristics may apply to both.
Nurse LeaderStaff Nurse
Is an effective communicator
Is consistent in managing conflict
Is knowledgeable and competent in all aspects of delivery of care
Is a role model for colleagues
Uses participatory approach in decision making
Shows appreciation for a job well done
Delegates work appropriately
Sets objectives and guides colleagues
Displays caring, understanding, and empathy for others
Motivates and empowers others
Your response is correct!
The staff nurse, as leader of the nursing care team, requires the same leadership skills and
characteristics as the nurse leader managing the entire unit. The nuances and depth of skill
,required differ, as does the experience that most nursing leaders bring with them to their role
and their team.
Nurse Staff
Leadership Characteristic
Leader Nurse
X X
Is consistent in managing X
X conflict
Is knowledgeable and
competent in all aspects of X X
delivery of care
Is a role model for
X X
colleagues
Uses participatory approach
X in X
decision making
Shows appreciation for a job
X well X
done
Delegates work
X X
appropriately
Sets objectives and guides X
X
colleagues Displays caring,
understanding, and empathy X for X
others
Motivates and empowers
X
X others
Is proactive and flexible X X
Focuses on team
X X
, Is an effective communicator
development
Fundamentals: Patient Care-> Unit 2
Introduction to Clinical Care Coordination
When asked how important leadership skills are to being an effective nurse, many people may
have to think about their answer. After all, what the patient sees is the people who provide
their care, not the coordination of care that occurs outside the examination or hospital room.
Whether working in a hospital, extended care facility, clinic, or health care provider’s office,
nurses are the team members responsible for managing the care provided to the patient with
whom they are working.
• By completing the Clinical Care Coordination learning activities, the learner will gain the
knowledge and skills needed to:
• Make clinical decisions through application of the nursing process and critical thinking.
• Set priorities based on the identified needs of one patient.
• Incorporate effectiveness and efficiency into the delivery of care.
• Plan for cost-effective care to one individual.
• Effectively manage time while providing care to one patient.
• Incorporate ongoing evaluation of the patient’s response to care, adapting plan as priorities
change.
,Shared Leadership Characteristics
Indicate which leadership characteristics are required of the nurse leader and which are
required by the staff nurse by placing a check in the appropriate column. Note, some
characteristics may apply to both.
Nurse LeaderStaff Nurse
Is an effective communicator
Is consistent in managing conflict
Is knowledgeable and competent in all aspects of delivery of care
Is a role model for colleagues
Uses participatory approach in decision making
Shows appreciation for a job well done
Delegates work appropriately
Sets objectives and guides colleagues
Displays caring, understanding, and empathy for others
Motivates and empowers others
Your response is correct!
The staff nurse, as leader of the nursing care team, requires the same leadership skills and
characteristics as the nurse leader managing the entire unit. The nuances and depth of skill
,required differ, as does the experience that most nursing leaders bring with them to their role
and their team.
Nurse Staff
Leadership Characteristic
Leader Nurse
X X
Is consistent in managing X
X conflict
Is knowledgeable and
competent in all aspects of X X
delivery of care
Is a role model for
X X
colleagues
Uses participatory approach
X in X
decision making
Shows appreciation for a job
X well X
done
Delegates work
X X
appropriately
Sets objectives and guides X
X
colleagues Displays caring,
understanding, and empathy X for X
others
Motivates and empowers
X
X others
Is proactive and flexible X X
Focuses on team
X X
, Is an effective communicator
development
