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D317 - Practice Exam MYERS, Questions and answers, Verified. Which of the following programs would be LEAST useful in removing malware? chkdsk Which is not a good way to prevent or reduce ESD? Antistatic toolkit The act of using the Internet via e-mail and fake Web pages to pose as someone else in order to get usernames and passwords is called: Phishing Kevin gets a call from a user who is trying to install a new piece of software. The user doesn’t have administrative rights, so she's unable to install the software. What tool can Kevin use to install the software for the user without giving the user the local administrator password? Remote desktop Remote Assistance which is similar to Remote Desktop, would require an invitation by the user, which might not be possible. Remote Desktop requires no such invitation. Which of these is an advantage that using virtual desktop infrastructure (VDI) in the cloud has over VDI on premises? It is easier to set up and maintain Setting up VDI in the cloud won't require in-house virtualization servers to host the VMs, and it won't require ongoing maintenance of those servers and the software that supports them. Cloud-based VDI may be easier for an attacker to compromise, will likely have higher long-term costs, and will likely be a little slower (at least for on-site users). Cheryl has purchased and installed a contact management program on her non-networked laptop. She keeps getting an "Unable to connect to contact database - 3256" error message. What should she do next? Check the vendor documentation Dave has a newly installed locally connected printer. When he tries to print a test page, he gets no error, but the printer fails to print. Which of the following would he want to check first? Print spooler service What is the more common term for a "Windows Stop" error? BSOD Tyrion discovers a computer on his network has been infected with a 0-day virus. Which of the following is the first thing that should be done to the workstation? Unplug it from the network Judy launches a new app she just recently downloaded on her Android tablet. When she turns the tablet to landscape, her new app doesn't automatically adjust. What could be causing this issue? The app that she downloaded was not designed to react to the accelerometer Technician Jason tests several computers on the LAN for connectivity to a secure Web server (using port 443 and HTTPS). Five of the computers connected properly, but one received an invalid certificate error. What should Jason check first on the non-connecting computer? Date and time This could cause an invalid certificate error. Computers can get out of sync with an Internet server running Network Time Protocol (NTP) and thus have an incorrect date and time. While browsing through the daily monitoring reports for her network, Jackie notices a persistent, unusually high volume of network activity from a specific device. She looks up the device and discovers that it's a tablet belonging to the company's Chief Financial Officer. She confirms that the spike in activity happened around the same time the CFO's phone connected and that the high usage only affects the tablet. What should she do next? Quarantine the tablet to keep it off the network until she can get to the bottom of why it's transmitting so much data. Sandro messages you from a conference to say that he's seeing certificate warnings when he tries to visit in order to pull up a presentation he needs to give in an hour. You tell him to hold up for a moment so that you can check the site yourself, and you do not see the same warning. Of the following, which is the best advice to give him? Do not use the site over the Wi-Fi because the conference network could be compromised. Instead, disable Wi-Fi on his smartphone and use his cellular connection to log in to download the file as long as he doesn't see the same warning, then transfer it to the computer he'll present with. Which type of virus propagates by tunneling through networks and the Internet? Worm Tom installs a Telnet application on his Windows system. W