CORRECTLY ANSWERED
For the routine service cost center, an increase in the number of
patient days over the budgeted number of patient days will result in:
1. A higher average cost per patient day.
2. A lower average cost per patient day.
3. An increase in the budgeted fixed costs for the routine service cost
center.
4.No change in the average cost per patient day. - correct answer2.
Which of the following balance sheet items would differ between a for-
profit and a not-for-profit healthcare organization?
1.Retained earnings.
2.Plant, property, and equipment.
3.Real estate.
4.Investments. - correct answer1.
Which of the following leadership actions most clearly supports
organizational transformation toward total quality management?
1.Convening and chairing the Quality Council.
2.Changing the name of the quality department from QA to CQI.
3.Requiring all direct reports to attend an introductory course in TQM.
4.Hiring a customer service representative. - correct answer1.
In the healthcare field, the accountability of management is best
measured by the:
1.Balance maintained between service quality and operational
efficiency.
2.Results shown on the annual expense and income statement.
, 3.Balance maintained between physician satisfaction and patient
needs.
4.Degree to which management's needs are met - correct answer1.
Consumer "report card" development and distribution has become a
high priority for managed care organizations because:
1.Measurements of performance have now become well established,
standardized, and accepted by all parties.
2.Purchasers are pressuring for disclosure of meaningful performance
information for use by buyers and consumers.
3.Consumers in healthcare are now well organized, and managed
care organizations feel a need to satisfy them.
4.Physicians are increasingly encouraging their patients to evaluate
managed care organizations based on these report cards. - correct
answer2.
Which of the following is not required for managing strategic
adaptation?
1.Development of integrated continuums of care.
2.Development of successful hospital-physician partnerships.
3.Vertical and horizontal integration with out-of-area providers.
4.Programs of strategic leadership development for board members,
managers, physicians, and nurse leaders. - correct answer3.
What is an important advantage of physician participation in
Independent Practice Associations (IPAs) versus other affiliation
arrangements with HMOs?
1.IPA arrangements normally pay physicians better than staff or group
model arrangements.
2.Physicians participating in IPAs can limit their dependence on any
single HMO.
3.IPA arrangements avoid the serious tensions that arise between
primary care and specialty physicians.