ACHE - BOG Exam - Additional Sample Questions WITH
COMPLETE SOLUTIONS
The interpretation of the healthcare organization's role with respect to
healthcare values would require:
a. Establishing corporate goals and major institutional policies
b. Ensuring that the community served by the facility is well informed
about the organization's goals and performances
c. Developing a mission statement indicating the organization's
fundamental purpose or reason for existence, in order to guide
organizational behavior
d. Creating a corporate vision of the organization's governing authority
- correct answerc. Developing a mission statement indicating the
organization's fundamental purpose or reason for existence, in order
to guide organizational behavior
Which one of the following statements is in accordance with the
principle of delegation?
a. The executive who subscribes to the principle of delegation knows
what he/she wants to accomplish and exercises control over the work
schedule of subordinates
b. A executive explains how he/she wants things done and points out
how the subordinate's contribution fits into the overall plan
c. A successful executive gives instructions, telling subordinates
exactly how and in what sequence things should be done
d. In applying the principle of delegation, an executive makes
relatively few decisions personally and frames orders in a broad
general terms. - correct answerd. In applying the principle of
delegation, an executive makes relatively few decisions personally
and frames orders in a broad general terms.
Before submission of the annual business plan to the governing
authority, the plan should be developed by:
a. Recommendations from the finance committee, on the basis of its
estimate of income for the budget year.
,b. the heads of the profits center, considering each center's
anticipated revenue and expenses, with the CEO collating
c. Key executives, after receiving recommendations from heads of
operating divisions
d. The heads of the operating divisions, with the CEO collating -
correct answerc. Key executives, after receiving recommendations
from heads of operating divisions
Most products and services enter a period of decline. Unless
compelling reasons prevail, continuing a declining product or service
is costly because:
a. Increased turnover of personnel will occur
b. Continuation will set an undesirable precedent concerned with
maintaining the status quo
c. The program will consume a disproportionate amount of
management time and delay the search for replacement.
d. The organizations will be perceived as being insensitive to the
marketplace - correct answerc. The program will consume a
disproportionate amount of management time and delay the search for
replacement.
Once a market research problem has been identified, the researcher's
next step is to:
a. Conduct a literate search
b. Conduct focus groups and collect data
c. Specify information needs
d. Design a data-collection instrument - correct answerc. Specify
information needs
A key concept for marketing healthcare is to:
a. Maximize the customer's participation in the selling process
b. Advertise and promote existing services
c. Adapt services to customer's needs
d. Emphasize specialization - correct answerc. Adapt services to
customer's needs
, Performance rating scales-which are the oldest and most widely used
performance appraisal procedures - are of two general types: The
continuous scale and the:
a. Equitable scale
b. Discrete Scale
c. Field Rating
d. Behavioral anchored rating - correct answerb. Discrete Scale
A successful healthcare organization usually has a unique and well
articulated company philosophy that represents a clear picture of the
organization's objectives, norms and values. Employee motivation to
support this philosophy would be greatest when the company:
a. Maintains a program that provides employees with a wide variety of
social, cultural, and recreational activities
b. Emphasizes financial rewards, including strong employee benefits
c. Provides a training program that is well communicated, understood
by employees, and enforced by executive managements
d. Continues a major effort to articulate employee rights in such areas
as grievances, affirmative action, and human rights issues - correct
answerc. Provides a training program that is well communicated,
understood by employees, and enforced by executive managements
One of the techniques most frequently used in industry to aid
management in interpreting a firm's balance sheet is computation of
the "acid-test ratio", which is the ratio of:
a. Current assets to current liabilities
b. total assets to total liabilities
c. cash to short term debt
d. Cash marketable securities, and accounts receivables to current
liabilities - correct answerd. Cash marketable securities, and accounts
receivables to current liabilities
The primary reason for the decision to move a freestanding voluntary
facility to an investor-owned healthcare organization is:
a. economy of scale
b. access to equity market
c. access to patient
COMPLETE SOLUTIONS
The interpretation of the healthcare organization's role with respect to
healthcare values would require:
a. Establishing corporate goals and major institutional policies
b. Ensuring that the community served by the facility is well informed
about the organization's goals and performances
c. Developing a mission statement indicating the organization's
fundamental purpose or reason for existence, in order to guide
organizational behavior
d. Creating a corporate vision of the organization's governing authority
- correct answerc. Developing a mission statement indicating the
organization's fundamental purpose or reason for existence, in order
to guide organizational behavior
Which one of the following statements is in accordance with the
principle of delegation?
a. The executive who subscribes to the principle of delegation knows
what he/she wants to accomplish and exercises control over the work
schedule of subordinates
b. A executive explains how he/she wants things done and points out
how the subordinate's contribution fits into the overall plan
c. A successful executive gives instructions, telling subordinates
exactly how and in what sequence things should be done
d. In applying the principle of delegation, an executive makes
relatively few decisions personally and frames orders in a broad
general terms. - correct answerd. In applying the principle of
delegation, an executive makes relatively few decisions personally
and frames orders in a broad general terms.
Before submission of the annual business plan to the governing
authority, the plan should be developed by:
a. Recommendations from the finance committee, on the basis of its
estimate of income for the budget year.
,b. the heads of the profits center, considering each center's
anticipated revenue and expenses, with the CEO collating
c. Key executives, after receiving recommendations from heads of
operating divisions
d. The heads of the operating divisions, with the CEO collating -
correct answerc. Key executives, after receiving recommendations
from heads of operating divisions
Most products and services enter a period of decline. Unless
compelling reasons prevail, continuing a declining product or service
is costly because:
a. Increased turnover of personnel will occur
b. Continuation will set an undesirable precedent concerned with
maintaining the status quo
c. The program will consume a disproportionate amount of
management time and delay the search for replacement.
d. The organizations will be perceived as being insensitive to the
marketplace - correct answerc. The program will consume a
disproportionate amount of management time and delay the search for
replacement.
Once a market research problem has been identified, the researcher's
next step is to:
a. Conduct a literate search
b. Conduct focus groups and collect data
c. Specify information needs
d. Design a data-collection instrument - correct answerc. Specify
information needs
A key concept for marketing healthcare is to:
a. Maximize the customer's participation in the selling process
b. Advertise and promote existing services
c. Adapt services to customer's needs
d. Emphasize specialization - correct answerc. Adapt services to
customer's needs
, Performance rating scales-which are the oldest and most widely used
performance appraisal procedures - are of two general types: The
continuous scale and the:
a. Equitable scale
b. Discrete Scale
c. Field Rating
d. Behavioral anchored rating - correct answerb. Discrete Scale
A successful healthcare organization usually has a unique and well
articulated company philosophy that represents a clear picture of the
organization's objectives, norms and values. Employee motivation to
support this philosophy would be greatest when the company:
a. Maintains a program that provides employees with a wide variety of
social, cultural, and recreational activities
b. Emphasizes financial rewards, including strong employee benefits
c. Provides a training program that is well communicated, understood
by employees, and enforced by executive managements
d. Continues a major effort to articulate employee rights in such areas
as grievances, affirmative action, and human rights issues - correct
answerc. Provides a training program that is well communicated,
understood by employees, and enforced by executive managements
One of the techniques most frequently used in industry to aid
management in interpreting a firm's balance sheet is computation of
the "acid-test ratio", which is the ratio of:
a. Current assets to current liabilities
b. total assets to total liabilities
c. cash to short term debt
d. Cash marketable securities, and accounts receivables to current
liabilities - correct answerd. Cash marketable securities, and accounts
receivables to current liabilities
The primary reason for the decision to move a freestanding voluntary
facility to an investor-owned healthcare organization is:
a. economy of scale
b. access to equity market
c. access to patient
