LOCATIONS
OPENING YOUR NEW DUNKIN DONUTS LOCATIONS_ESSAY UPDATE 2024 A+ GRADED
Introduction
Dunkin Donuts is a household name throughout the world and I am grateful for this
opportunity. Dunkin is one of the most successful sellers of baked goods throughout the world
and their success is based on careful selection of people allowed to franchise. Dunkin has
employed people who take pride in providing the best service and products for their
consumers. After managing a Dunkin Donuts for nearly 12 years, I have been promoted to
District Manager and have the opportunity to open five new stores in the Birmingham area. I
have complete autonomy, authority, structure, staff, and operation responsibilities for the five
soon-to-be opened Dunkin Donuts. To continue Dunkin Donuts success, I will be playing a key
role in the growth of these five new operations and these are my development strategies I will
employ to reach and exceed my and the company’s goals.
Job Design
The aspect of job design plays a key role in an organization since it fulfills various
obligations, including the ability to influence workers motivation, commitment to an
organization, job satisfaction, turnover, and absenteeism. Completing a job design is the first
step I will need to complete and because I worked my way up through the ranks my experience
on the job at Dunkin Donuts helps me understand every position and the skills required of
employees to be a part of my successful team. A job analysis is the process of assigning tasks to
employees. Through job analysis, which included comparisons to other donut shops such as
Krispy Kreme and other Dunkin Donuts, I have determined that each of the five new locations
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, OPENING YOUR NEW DUNKIN DONUTS 2
LOCATIONS
must have managers, assistant managers, shift Managers and 5 to 6 crew members at each
location. Each of these roles must then have a well-defined job description attached to them
and again my experience at each level will be very influential in completing a complete design.
According to Baack, D., Reilly, M., & Minnick, C. (2014), “carefully designed jobs allow workers
to succeed by being responsible for appropriate and manageable levels of work.” I must create
job designs that involve job analysis, job description, and job specification. I will make the job
description by determining job specifications, and then making eligibility or requirements
necessary to fill that role and allowing each employee the best opportunity for success within
the company.
Organizational Design
As stated by Allen, R. (2015), “Organizational design is a step-by-step methodology
which identifies dysfunctional aspects of work flow, procedures, structures and systems,
realigns them to fit current business realities/goals and then develops plans to implement the
new changes.” I will use the same mechanistic and decentralized structure that is used
throughout the franchise in each of the five stores I will be opening, ensuring consistency and
compliance with company standards. Each franchise will have its own house rules and
responsibilities provided by in house management. Managers be able to bestow more
responsibilities and duties onto appointed shift leads, shift supervisors, and other crew
members as they see fit. Each restaurant manager is the over-seer of all in house discipline and
final authority at their local. Despite the strict rules in the food industry and when providing
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