NU 416-chapter 4 Therapeutic Relationship

NU 416-chapter 4 Therapeutic Relationship 1. What are some ethical standards that nurses can utilize for interpersonal communications? a. Communicate information accurately b. Take a laissez-faire approach to minimize conflict c. Change the subject when unsure of the correct answer d. Be sensitive to sex and cultural context. e. Communicate verbal and nonverbal messages in a congruent manner 2. The nurse demonstrates empathy toward a crying mother whose baby was stillborn by stating: a. “I know exactly how you feel; that happened to me once.” b. “You are young and will be able to have another baby.” c. “It was God’s will that your baby was taken to heaven with him.” d. “Loss of a baby is truly a sad occurrence.” 3. Health literacy is the capacity to read, comprehend, and follow through on health information and is a crucial component of health promotion. What are some of the techniques nurses can utilize to reduce low health literacy? a. Communicate in a standing position to demonstrate authority. b. Create a safe and comfortable environment. c. Refer the client to websites for clarification of conditions and procedures. d. Establish eye contact during communication. e. Have the client teach back the information they have been provided to assess understanding. 4. Which question best assists the nurse who is helping a person to formulate the problem as a step in the problem-solving process? a. “What pattern is there?” b. “What do you want to see changed?” c. “What would you do the next time?” d. “What meaning does this have for you?” 5. A woman is scheduled for ambulation in the early morning of the first day after undergoing an abdominal hysterectomy. The nurse uses consensual validation of the individual’s understanding of the plan of care by stating: a. “I will be back at 9 AM to take you on a walk.” b. “The doctor wants you to walk one time this morning.” c. “Tell me where you would like to walk this morning.” d. “Walking soon after a surgical procedure prevents complications.” 6. Which of the following methods of communication are most appropriate for use with individuals who are deaf, hard of hearing, or have a language barrier?