Wellcare ACT Mastery Exam
True - ANS-Centene requires all contracted brokers/agents to read, understand, and
agree to Centene's Business Ethics and Code of Conduct Policy.
True
False
d.
All of the above - ANS-Which of the following actions are you required to do when
contacted regarding an allegation of noncompliant activity?
a.
Speak with the investigator as quickly as possible.
b.
Answer all questions honestly and completely.
c.
Offer information and documents important to the investigation.
d.
All of the above
a, b, c - ANS-Communication of PHI can be:
(Select all that apply.)
a.
Written
b.
Electronic
, c.
Verbal
False - ANS-Wellcare does not need to be informed of all marketing/sales events at
which plans or materials will be presented or distributed (Formal & Informal).
Select one:
True
False
a.
1 - ANS-Enrollment applications must be received by Wellcare no later than ___
calendar day(s) following receipt from the beneficiary.
a.
1
b.
3
c.
5
d.
7
Clear my choice
True - ANS-Ascend is a fast, easy, and compliant way for brokers/agents to submit
agent-assisted electronic enrollments.
Select one:
True
False
True - ANS-Centene requires all contracted brokers/agents to read, understand, and
agree to Centene's Business Ethics and Code of Conduct Policy.
True
False
d.
All of the above - ANS-Which of the following actions are you required to do when
contacted regarding an allegation of noncompliant activity?
a.
Speak with the investigator as quickly as possible.
b.
Answer all questions honestly and completely.
c.
Offer information and documents important to the investigation.
d.
All of the above
a, b, c - ANS-Communication of PHI can be:
(Select all that apply.)
a.
Written
b.
Electronic
, c.
Verbal
False - ANS-Wellcare does not need to be informed of all marketing/sales events at
which plans or materials will be presented or distributed (Formal & Informal).
Select one:
True
False
a.
1 - ANS-Enrollment applications must be received by Wellcare no later than ___
calendar day(s) following receipt from the beneficiary.
a.
1
b.
3
c.
5
d.
7
Clear my choice
True - ANS-Ascend is a fast, easy, and compliant way for brokers/agents to submit
agent-assisted electronic enrollments.
Select one:
True
False
