Conversion 1 Passenger Handling Exam
Questions and Answers
What is the procedure regarding carry-on luggage? - Answer- All cabin baggage must
be securely stowed in approved stowage before taxiing. Cabin baggage of passengers
seated at exits must be stowed immediately during boarding.
Stowages include:
Under seat in front
Overhead lockers
What is the procedure regarding passenger seating? - Answer- All passengers are
allocated a seat when booking a ticket, this is shown on boarding card - priority
passengers get to select their seats upon booking but normal fare paying passengers
are automatically allocated a seat. For weight and balance purposes, all passengers
must occupy their allocated seat unless requested to move by cabin crew.
Headcount (excluding infants) conducted in front 5 rows and aft 5 rows by No1 and No2
What area does the No3 secure after safety demonstration? - Answer- Checks rows 11-
20
Toilet checks in rear right toilet
Give "cabin secure" to No2
Immediately takes seat
Where does each CC stand during safety demonstration? - Answer- No1 will stand in
FWD galley and observe other cabin crew
No4 will stand at row 1
No3 will stand at row 11
No2 will stand at row 21
Where does the No2 stand during the safety demonstration? - Answer- Rear galley to
activate ELS switch upon mention of emergency exits but deactivates and proceeds to
row 21
Where does the No3 stand during the safety demonstration? - Answer- Row 11
Where does the No4 stand during the safety demonstration? - Answer- Row 1
How does the No1 give "cabin secure" to the captain? - Answer- 1+ENT on access
panel of flight deck door
During cabin secure checks what does No1 need to check before first takeoff and
before last landing? - Answer- FWD ovens are clean
AFT ovens are clean
Questions and Answers
What is the procedure regarding carry-on luggage? - Answer- All cabin baggage must
be securely stowed in approved stowage before taxiing. Cabin baggage of passengers
seated at exits must be stowed immediately during boarding.
Stowages include:
Under seat in front
Overhead lockers
What is the procedure regarding passenger seating? - Answer- All passengers are
allocated a seat when booking a ticket, this is shown on boarding card - priority
passengers get to select their seats upon booking but normal fare paying passengers
are automatically allocated a seat. For weight and balance purposes, all passengers
must occupy their allocated seat unless requested to move by cabin crew.
Headcount (excluding infants) conducted in front 5 rows and aft 5 rows by No1 and No2
What area does the No3 secure after safety demonstration? - Answer- Checks rows 11-
20
Toilet checks in rear right toilet
Give "cabin secure" to No2
Immediately takes seat
Where does each CC stand during safety demonstration? - Answer- No1 will stand in
FWD galley and observe other cabin crew
No4 will stand at row 1
No3 will stand at row 11
No2 will stand at row 21
Where does the No2 stand during the safety demonstration? - Answer- Rear galley to
activate ELS switch upon mention of emergency exits but deactivates and proceeds to
row 21
Where does the No3 stand during the safety demonstration? - Answer- Row 11
Where does the No4 stand during the safety demonstration? - Answer- Row 1
How does the No1 give "cabin secure" to the captain? - Answer- 1+ENT on access
panel of flight deck door
During cabin secure checks what does No1 need to check before first takeoff and
before last landing? - Answer- FWD ovens are clean
AFT ovens are clean
