OFFICE PROCEDURE (STAGE 1)
1. State the difference a credit note and a debit note.
2. Give two advantages of using bond paper for typing document.
3. State three functions of production departure.
4. Name three parties of a cheque.
5. State two reasons why an organization would prefer to use a letter addressing machines
instead of writing addresses manually.
6. Give three reasons for filing documents.
7. Highlight three advantages of an open plan office.
8. State three qualities of a well-grounded office worker.
9. Name three types of organization charts.
10. Explain briefly the process of communicating using electronic mail e-mail
11. State two advantages of using offset lithography.
12. State three advantages of using N.C.R.
13. State four advantages of spirit Duplicating method.
14. Highlight six duties of the personnel department.
15. Explain the meaning of each of each of the following term:
(i) COD
(ii) CWO
(iii) E and O E
(iv) F.O.B
16. Highlight six distive featured of a landscaped office.
17. Outline six ways in which office staff may contribute to maintaining good relationship with
their superior.
18. Outline three Filling systems that may be used in an office.
19. Identity three ways written messages may be delivered from on office
20. List four department that may be found in an organization.
1. State the difference a credit note and a debit note.
2. Give two advantages of using bond paper for typing document.
3. State three functions of production departure.
4. Name three parties of a cheque.
5. State two reasons why an organization would prefer to use a letter addressing machines
instead of writing addresses manually.
6. Give three reasons for filing documents.
7. Highlight three advantages of an open plan office.
8. State three qualities of a well-grounded office worker.
9. Name three types of organization charts.
10. Explain briefly the process of communicating using electronic mail e-mail
11. State two advantages of using offset lithography.
12. State three advantages of using N.C.R.
13. State four advantages of spirit Duplicating method.
14. Highlight six duties of the personnel department.
15. Explain the meaning of each of each of the following term:
(i) COD
(ii) CWO
(iii) E and O E
(iv) F.O.B
16. Highlight six distive featured of a landscaped office.
17. Outline six ways in which office staff may contribute to maintaining good relationship with
their superior.
18. Outline three Filling systems that may be used in an office.
19. Identity three ways written messages may be delivered from on office
20. List four department that may be found in an organization.
