Health & Wellness Coaching Board
Exam with complete solution
Coach prep for session- overview (prior to session prep) - correct answerreview materials, eliminate
distractions, be mindful calm, and present.
Initial Intake coaching session
Describe
Review
Determine
Clarify
Allow
Confirm - correct answer1.) Describe coaching process,
2.) Review info & assessments provided,
3.) Determine if coaching is appropriate.
4.) Clarify roles & expectations;
5.) Allow client to self determine their vision, goals, and action steps; & actively engages in new behaviors.
6.) Confirm logistics and responsibilities in written agreement.
session opening - correct answerask how the client is, use reflections. Ask positive inquiry about previous
week, reflect something positive, ask client to select goal to review
Early coaching session (1 or 2) competencies (5 total)
Assess
Identify
Explore/Clarify
Establish/Refine
Support - correct answer1.) Assess current & optimal state of health & well being,
2.) Identify gaps between current & optimal states.
3.) Explore/Clarify priority areas of focus, and learning preferences and accountability
4.) Establish/refine client's specific short term and long-term goals
5.) Support the client in achieving goals, action steps, back up plans
Routine Ongoing Sessions- overview (5 total)
Ask about the:
Refer to shifts in the
Support the client in:
Reflect the client's:
Closing: - correct answer1.) client's current state (e.g., energy, mood);
2.) client's state, facilitate review of previous action steps,
3.) defining new action steps,
4.) understanding, perspectives, and learning.
5.) Closing: the client articulates new personal discoveries.
Routine Ongoing Sessions general order: - correct answerclient self assesses state
goal review
topic of importance
short term smart goals
new action steps
take-aways
appreciating client's work
feedback on coaching
Goal Review - correct answerexplore full experience, starting with positive
,use reflections, expands inquiry about best experience, respond to challenges with reflections/inquiries, affirms
client strengths, inquire about percentage of success
FINAL SESSION:
Invite the client to reflect on
Assist in developing a: - correct answer:progress made, challenges experienced, lessons learned, and growth
attained
:sustainable pathway forward and/or maintenance/relapse prevention plan including available support and
resources
Client is the expert in:
The coach provides: - correct answer:navigating his/her own life, based upon personal preferences and past
experiences.
:the structure of the session and serves as a facilitative partner.
The coach's primary role does NOT include: - correct answera content expert or educator who diagnoses,
advises, or instructs the client on what to do.
Client's:
Share personal info/experience/recommendations only when:
Observe, name, and refer to client's:
Convey the belief that client is:
Adjust approach according to: - correct answerClient's agenda, needs, interests, and preferences drive the
relationship.
appropriate or when specifically asked/given permission to do so
:beliefs and values.
:resourceful, expert in own experience.
:client's health literacy
Demonstrate:
Convey:
Follow Through on:
Openly name and address: - correct answer:benevolence, honesty, sincerity, and authenticity
:unconditional positive regard
:commitments
:discord/conflict as it occurs and resolve in a timely manner
The coach establishes a: - correct answerpositive and safe environment where the client feels accepted and
supported, which helps the client clarify values/access motivation.
The coach's confidence in the client's ability to______, ________, &________
supports the client's_________. - correct answerlearn, grow, and change / self-efficacy.
The coach builds trust by attending to the client's - correct answeremotions as well as words and behaviors;
i.e., when the coach senses conflict, discomfort or confusion, the coach acknowledges what is happening with
curious interest.
The coach facilitates behavior change by empowering the client to: - correct answerself-discover values,
resources, and strategies that are individualized and meaningful.
Generative moment - correct answeridentify topic, ask permission to explore, client describes what they want,
explore strengths, environments to move forward, including pros/cons, develop discrepancy, brainstorming,
express confidence in client's ability to move forward
Active listening & Presence
Be:
Pace communication to:
Listen for:
Attend to and address:
, Use silence: - correct answer1.) attentive and mindful, open-minded, be curious
2.)fit client's needs,
3.)what is not being said,
4.) nonverbal communication,
5.) appropriately.
In addition to listening to verbal information shared by the client, the coach is attuned to nonverbal cues which
are:
The coach also notices: - correct answerexpression, tone, emotions, and energy.
relevant behaviors (or lack thereof).
The coach uses ____ ______ to notice with _____ and _______what is happening with the client and with
themselves during coaching. - correct answermindful awareness/curiosity and non-judgment
goal setting - correct answerask client to choose a goal, explores support needed to ensure success, refine
goal to be SMART, use confidence ruler, client restates goal, affirm client's ability to achieve goals
Active listening involves using _________ appropriately to _____ ___ _____ and allowing clients time to
_____, _______, and _______what emerges. - correct answersilence/ "hold the space" / reflect, process, and
identify
Emotions can generate: - correct answerinsight and impact the brain's capacity for learning and change.
The coach calls attention to - correct answerpositive shifts in the client's energy or emotion that may support
healthy behavior change.
The coach encourages the client to foster:
and harsh self criticism tends to lead to: - correct answerself-compassion and acceptance of emotions, since
these qualities allow a more honest appraisal of one's behaviors and better self-care./
avoidance and undermines insight.
session close - correct answerappreciates client's work, reflects what client learned, asks for feedback on
coaching, schedules next session
Attend to the client's:
Acknowledge client's:
Ask client to describe:
Show:
Foster: - correct answer1.) state of being (mood/affect/presence)
2.) emotions
3.) emotions when appropriate
4.) empathy (resonance with)
5.) self-compassion
Types of Reflections - correct answerSimple, Double-sided, amplified, feeling, and meaning
Reflections convey _______ ____________ and give clients the powerful ___________ to __________ the
sound of their own words, perspectives, and beliefs. - correct answeractive listening/ opportunity/ witness
Nonjudgmental reflections ________ the client and inspire___________. - correct answerEngage/ learning
When the coach notices a discrepancy in the client's words, emotions, or behavior, a _______ __________
reflection - correct answera double sided/may raise the client's awareness of the discrepancy.
When the coach uses an _____________ reflection, the client may reconsider aspects of
___________________ when they hear the ______________ reflection. - correct answeramplified/
resistance/exaggerated
Exam with complete solution
Coach prep for session- overview (prior to session prep) - correct answerreview materials, eliminate
distractions, be mindful calm, and present.
Initial Intake coaching session
Describe
Review
Determine
Clarify
Allow
Confirm - correct answer1.) Describe coaching process,
2.) Review info & assessments provided,
3.) Determine if coaching is appropriate.
4.) Clarify roles & expectations;
5.) Allow client to self determine their vision, goals, and action steps; & actively engages in new behaviors.
6.) Confirm logistics and responsibilities in written agreement.
session opening - correct answerask how the client is, use reflections. Ask positive inquiry about previous
week, reflect something positive, ask client to select goal to review
Early coaching session (1 or 2) competencies (5 total)
Assess
Identify
Explore/Clarify
Establish/Refine
Support - correct answer1.) Assess current & optimal state of health & well being,
2.) Identify gaps between current & optimal states.
3.) Explore/Clarify priority areas of focus, and learning preferences and accountability
4.) Establish/refine client's specific short term and long-term goals
5.) Support the client in achieving goals, action steps, back up plans
Routine Ongoing Sessions- overview (5 total)
Ask about the:
Refer to shifts in the
Support the client in:
Reflect the client's:
Closing: - correct answer1.) client's current state (e.g., energy, mood);
2.) client's state, facilitate review of previous action steps,
3.) defining new action steps,
4.) understanding, perspectives, and learning.
5.) Closing: the client articulates new personal discoveries.
Routine Ongoing Sessions general order: - correct answerclient self assesses state
goal review
topic of importance
short term smart goals
new action steps
take-aways
appreciating client's work
feedback on coaching
Goal Review - correct answerexplore full experience, starting with positive
,use reflections, expands inquiry about best experience, respond to challenges with reflections/inquiries, affirms
client strengths, inquire about percentage of success
FINAL SESSION:
Invite the client to reflect on
Assist in developing a: - correct answer:progress made, challenges experienced, lessons learned, and growth
attained
:sustainable pathway forward and/or maintenance/relapse prevention plan including available support and
resources
Client is the expert in:
The coach provides: - correct answer:navigating his/her own life, based upon personal preferences and past
experiences.
:the structure of the session and serves as a facilitative partner.
The coach's primary role does NOT include: - correct answera content expert or educator who diagnoses,
advises, or instructs the client on what to do.
Client's:
Share personal info/experience/recommendations only when:
Observe, name, and refer to client's:
Convey the belief that client is:
Adjust approach according to: - correct answerClient's agenda, needs, interests, and preferences drive the
relationship.
appropriate or when specifically asked/given permission to do so
:beliefs and values.
:resourceful, expert in own experience.
:client's health literacy
Demonstrate:
Convey:
Follow Through on:
Openly name and address: - correct answer:benevolence, honesty, sincerity, and authenticity
:unconditional positive regard
:commitments
:discord/conflict as it occurs and resolve in a timely manner
The coach establishes a: - correct answerpositive and safe environment where the client feels accepted and
supported, which helps the client clarify values/access motivation.
The coach's confidence in the client's ability to______, ________, &________
supports the client's_________. - correct answerlearn, grow, and change / self-efficacy.
The coach builds trust by attending to the client's - correct answeremotions as well as words and behaviors;
i.e., when the coach senses conflict, discomfort or confusion, the coach acknowledges what is happening with
curious interest.
The coach facilitates behavior change by empowering the client to: - correct answerself-discover values,
resources, and strategies that are individualized and meaningful.
Generative moment - correct answeridentify topic, ask permission to explore, client describes what they want,
explore strengths, environments to move forward, including pros/cons, develop discrepancy, brainstorming,
express confidence in client's ability to move forward
Active listening & Presence
Be:
Pace communication to:
Listen for:
Attend to and address:
, Use silence: - correct answer1.) attentive and mindful, open-minded, be curious
2.)fit client's needs,
3.)what is not being said,
4.) nonverbal communication,
5.) appropriately.
In addition to listening to verbal information shared by the client, the coach is attuned to nonverbal cues which
are:
The coach also notices: - correct answerexpression, tone, emotions, and energy.
relevant behaviors (or lack thereof).
The coach uses ____ ______ to notice with _____ and _______what is happening with the client and with
themselves during coaching. - correct answermindful awareness/curiosity and non-judgment
goal setting - correct answerask client to choose a goal, explores support needed to ensure success, refine
goal to be SMART, use confidence ruler, client restates goal, affirm client's ability to achieve goals
Active listening involves using _________ appropriately to _____ ___ _____ and allowing clients time to
_____, _______, and _______what emerges. - correct answersilence/ "hold the space" / reflect, process, and
identify
Emotions can generate: - correct answerinsight and impact the brain's capacity for learning and change.
The coach calls attention to - correct answerpositive shifts in the client's energy or emotion that may support
healthy behavior change.
The coach encourages the client to foster:
and harsh self criticism tends to lead to: - correct answerself-compassion and acceptance of emotions, since
these qualities allow a more honest appraisal of one's behaviors and better self-care./
avoidance and undermines insight.
session close - correct answerappreciates client's work, reflects what client learned, asks for feedback on
coaching, schedules next session
Attend to the client's:
Acknowledge client's:
Ask client to describe:
Show:
Foster: - correct answer1.) state of being (mood/affect/presence)
2.) emotions
3.) emotions when appropriate
4.) empathy (resonance with)
5.) self-compassion
Types of Reflections - correct answerSimple, Double-sided, amplified, feeling, and meaning
Reflections convey _______ ____________ and give clients the powerful ___________ to __________ the
sound of their own words, perspectives, and beliefs. - correct answeractive listening/ opportunity/ witness
Nonjudgmental reflections ________ the client and inspire___________. - correct answerEngage/ learning
When the coach notices a discrepancy in the client's words, emotions, or behavior, a _______ __________
reflection - correct answera double sided/may raise the client's awareness of the discrepancy.
When the coach uses an _____________ reflection, the client may reconsider aspects of
___________________ when they hear the ______________ reflection. - correct answeramplified/
resistance/exaggerated
