Which term refers to a process that begins when one party perceives that another party has or is
about to negatively affect something the first party cares about?
A. Negotiation
B. Dysfunction
C. Incompatibility
D. Collaborating
E. Conflict E. Conflict
According to the traditional view of conflict, all conflict is ________.
A. unavoidable
B. bad and must be avoided
C. functional
D. necessary and improves group function
E. helpful in avoiding apathy B. bad and must be avoided
Functional conflict is typically characterized by _____.
A. resistance to change
B. self-criticism
C. apathy
D. harmony
E. chaos B. self-criticism
Conflict that focuses on how a task should be accomplished is commonly known as what type of
conflict?
A. Task
B. Relationship
, C. Dysfunctional
D. Process
E. Functional D. Process
According to the interactionist view of conflict, conflict is ________.
A. typically dysfunctional
B. harmonious
C. always functional
D. bad and must be avoided
E. helpful in avoiding apathy E. helpful in avoiding apathy
Stage I of the conflict process includes which of the following?
A. Outcomes
B. Cognition and personalization
C. Behavior
D. Intentions
E. Potential opposition E. Potential opposition
Stage III of the conflict process includes which of the following?
A. Cognition and personalization
B. Outcomes
C. Intentions
D. Potential opposition
E. Behavior C. Intentions
Stage V of the conflict process primarily includes ________.
A. behavior