Business 1305: Module 11 Computer
Concepts Exam Questions and Correct
Answers, 2024.
A real-time chat with an online customer service representative is an example of
_____.
instant messaging
An email's subject line should be as comprehensive and detailed as possible.
No
Mirabel and Haley work for a software firm. One night at a party, Mirabel takes a
picture of Haley surrounded by empty beer bottles. Mirabel found it funny and
wanted to share it on her Facebook page. Should she do this? Select all that
apply.
b. No - because the picture can affect her reputation.
No - because the picture can affect Haley's reputation.
To receive the latest episodes of a podcast, you should subscribe using an RSS
feed.
Yes
__________ allow(s) large groups to collaboratively create and comment on
content, like articles, and set up guidelines.
Wikis
Instant messaging apps require everyone in the conversation to be online
simultaneously.
No
When posting to a professional networking account, you should share stories
and comments that _____.
offer valuable information to your target audience
A business should send messages over a social network in which of the
following ways? Select all that apply.
a. post customer testimonials
b. respond to a customer's complaint
c. promote upcoming events
Wikipedia's volunteer editors ______.
must verify facts with reliable sources
What type of social media sites focus on factual knowledge building?
collaborative projects
An email client is installed on a device for reading and sending email.
Yes
Media-sharing social networking sites include which of the following? Select all
that apply.
- Youtube
- Instagram
Concepts Exam Questions and Correct
Answers, 2024.
A real-time chat with an online customer service representative is an example of
_____.
instant messaging
An email's subject line should be as comprehensive and detailed as possible.
No
Mirabel and Haley work for a software firm. One night at a party, Mirabel takes a
picture of Haley surrounded by empty beer bottles. Mirabel found it funny and
wanted to share it on her Facebook page. Should she do this? Select all that
apply.
b. No - because the picture can affect her reputation.
No - because the picture can affect Haley's reputation.
To receive the latest episodes of a podcast, you should subscribe using an RSS
feed.
Yes
__________ allow(s) large groups to collaboratively create and comment on
content, like articles, and set up guidelines.
Wikis
Instant messaging apps require everyone in the conversation to be online
simultaneously.
No
When posting to a professional networking account, you should share stories
and comments that _____.
offer valuable information to your target audience
A business should send messages over a social network in which of the
following ways? Select all that apply.
a. post customer testimonials
b. respond to a customer's complaint
c. promote upcoming events
Wikipedia's volunteer editors ______.
must verify facts with reliable sources
What type of social media sites focus on factual knowledge building?
collaborative projects
An email client is installed on a device for reading and sending email.
Yes
Media-sharing social networking sites include which of the following? Select all
that apply.
- Youtube
