Computer Concepts Module 12 Questions
and Correct Answers, With Complete Solution.
As Ian walks down the hall from his hotel room, he uses his Uber app to request a
ride. The ride is waiting for him by the time he arrives in the lobby. What
technology minimised Ian's wait time?
Artificial intelligence (AI)
Internet of Things (IoT)
Natural language processing (NLP)
Machine learning (ML)
Artificial intelligence (AI)
Alannah just purchased a smart lock for her front door. How can she connect her
lock to the Internet so she can control the lock when she's away from home?
network cable
Bluetooth connection
cellular connection
power cable
Bluetooth connection
Rhea receives a text informing her that her credit card might have been
compromised. The text asks her to confirm whether she made a purchase 15
minutes ago at a store that is over 2,000 miles away from her current location and
that carries products she has never bought before. What technology was used to
compare the purchase to Rhea's normal shopping habits and identify it as credit
card fraud?
Robotic process automation
Chatbot
Data analytics
Natural language processing (NLP)
Data analytics
Lately, Marcus has noticed a lot of customer complaints that items purchased
from his web store don't meet expectations. What improvement to the website will
best help to solve this problem so customers know better what to expect when
they buy items from his website?
Flexible return policies
Personalized "About" page
Extended customer service hours
High-quality product photos
High-quality product photos
, Meghan signs into Zoom to attend a video call for her online class. What kind of
cloud service is she using?
SaaS
Paas
RaaS
IaaS
SaaS
What technology allows Siri to understand you when you request a route to a
location in a nearby city?
Artificial intelligence (AI)
Machine Learning (ML)
Natural language processing (NLP)
Internet of Things (IoT)
Natural language processing (NLP)
Jake is a sales rep for a trucking company and travels throughout the Midwest.
He uses a cloud-based _________ service so he can access updated information
about his customers' sales transactions from his laptop as he travels.
email
CRM
storage
ERP
Customer Relationship Management (CRM)
Lionel works for a company that is trying to reduce travel time for their
employees and allow more people to work from home. What kind of cloud service
can Lionel use to attend meetings with his remote coworkers?
Cloud-hosted training modules
Video conferencing application
Desktop as a Service
Cloud storage
B:Video conferencing application
Josh is concerned about protecting his home while he's away on vacation. He
wants to leave a radio playing music so it sounds like someone is home.
However, he wants the radio to turn on and off at different times so it appears that
someone is interacting with it. What IoT device will allow Josh to turn the radio on
and off using the Alexa app on his smartphone while he's traveling?
Smart bulb
Smart security system
Smart plug
Smart lock
Smart plug
and Correct Answers, With Complete Solution.
As Ian walks down the hall from his hotel room, he uses his Uber app to request a
ride. The ride is waiting for him by the time he arrives in the lobby. What
technology minimised Ian's wait time?
Artificial intelligence (AI)
Internet of Things (IoT)
Natural language processing (NLP)
Machine learning (ML)
Artificial intelligence (AI)
Alannah just purchased a smart lock for her front door. How can she connect her
lock to the Internet so she can control the lock when she's away from home?
network cable
Bluetooth connection
cellular connection
power cable
Bluetooth connection
Rhea receives a text informing her that her credit card might have been
compromised. The text asks her to confirm whether she made a purchase 15
minutes ago at a store that is over 2,000 miles away from her current location and
that carries products she has never bought before. What technology was used to
compare the purchase to Rhea's normal shopping habits and identify it as credit
card fraud?
Robotic process automation
Chatbot
Data analytics
Natural language processing (NLP)
Data analytics
Lately, Marcus has noticed a lot of customer complaints that items purchased
from his web store don't meet expectations. What improvement to the website will
best help to solve this problem so customers know better what to expect when
they buy items from his website?
Flexible return policies
Personalized "About" page
Extended customer service hours
High-quality product photos
High-quality product photos
, Meghan signs into Zoom to attend a video call for her online class. What kind of
cloud service is she using?
SaaS
Paas
RaaS
IaaS
SaaS
What technology allows Siri to understand you when you request a route to a
location in a nearby city?
Artificial intelligence (AI)
Machine Learning (ML)
Natural language processing (NLP)
Internet of Things (IoT)
Natural language processing (NLP)
Jake is a sales rep for a trucking company and travels throughout the Midwest.
He uses a cloud-based _________ service so he can access updated information
about his customers' sales transactions from his laptop as he travels.
CRM
storage
ERP
Customer Relationship Management (CRM)
Lionel works for a company that is trying to reduce travel time for their
employees and allow more people to work from home. What kind of cloud service
can Lionel use to attend meetings with his remote coworkers?
Cloud-hosted training modules
Video conferencing application
Desktop as a Service
Cloud storage
B:Video conferencing application
Josh is concerned about protecting his home while he's away on vacation. He
wants to leave a radio playing music so it sounds like someone is home.
However, he wants the radio to turn on and off at different times so it appears that
someone is interacting with it. What IoT device will allow Josh to turn the radio on
and off using the Alexa app on his smartphone while he's traveling?
Smart bulb
Smart security system
Smart plug
Smart lock
Smart plug
