MANAGEMENT
UNIT 12
,The foundation theme of operations is:
Process improvement
and
Product improvement
in an environment of increasing customer
expectations and requirements
,HOSHIN PLANNING
It is a systematic process that looks at the
organisation and defines long-range business
objectives
It is ensured that all employees fully
understand the long-range goals and follow a
co-ordinated plan to make that vision a
reality
, It provides for a breakthrough objective focus
to determine the most effective actions and
the development of plans to support those
actions
Formal review processes are implemented to
measure performance and provide a
framework for learning