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M. Organizational Behavior, 4e (McShane)
Chapter 1 Introduction to the Field of Organizational Behavior
1) Organizational behavior encompasses the study of how organizations interact with their
external environments.
Answer: TRUE
Explanation: Organizational behavior encompasses the study of how organizations interact with
their external environments, particularly in the context of employee behavior and decisions.
Difficulty: 2 Medium
Topic: Organizational behavior (OB)
Learning Objective: 01-01 Define organizational behavior and organizations, and discuss the
importance of this field of inquiry. Bloom's: Understand
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
2) Studying organizational behavior at multiple levels of analysis is not recommended as it
couldlead to perceptual errors.
Answer: FALSE
Explanation: OB researchers systematically study these topics at multiple levels of analysis—
namely the individual, the team (including interpersonal), and the organization.
Difficulty: 2 Medium
Topic: Organizational behavior (OB)
Learning Objective: 01-01 Define organizational behavior and organizations, and discuss the
importance of this field of inquiry. Bloom's: Understand
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
3) In order for something to be called an organization, it must have certain assets, such as
buildings and equipment.
Answer: FALSE
Explanation: Organizations are groups of people who work interdependently toward some
purpose. Organizations are not buildings or government-registered entities. In fact, many
organizations exist without either physical walls or government documentation. Difficulty:
1 Easy
Topic: Organizational behavior (OB)
Learning Objective: 01-01 Define organizational behavior and organizations, and discuss the
importance of this field of inquiry.
Bloom's: Remember
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
1
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4) The members of an organization have a collective sense of purpose.
Answer: TRUE
Explanation: One key feature of organizations is that they are collective entities. An organization
without a collective sense of purpose would be a collection of people without direction or unifying
force. Difficulty: 1 Easy
Topic: Organizational behavior (OB)
Learning Objective: 01-01 Define organizational behavior and organizations, and discuss the
importance of this field of inquiry. Bloom's: Understand
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
5) Organizational behavior emerged as a distinct field around the time of World War II.
Before that, organizations had not been studied at all.
Answer: FALSE
Explanation: Organizational behavior emerged as a distinct field around the time of World War
II, but organizations have been studied by experts in other fields for many centuries. Difficulty:
1 Easy
Topic: Organizational development
Learning Objective: 01-01 Define organizational behavior and organizations, and discuss the
importance of this field of inquiry.
Bloom's: Remember
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
6) German sociologist Max Weber wrote about rational organizations and systematic ways
to organize work processes and motivate employees through goal setting and rewards.
Answer: FALSE
Explanation: German sociologist Max Weber wrote about rational organizations, the work ethic,
and charismatic leadership. Around the same time, industrial engineer Frederick Winslow Taylor
proposed systematic ways to organize work processes and motivate employees through goal
setting and rewards.
Difficulty: 1 Easy
Topic: Organizational development
Learning Objective: 01-01 Define organizational behavior and organizations, and discuss the
importance of this field of inquiry.
Bloom's: Remember
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
7) The "human relations" school of management pioneered research on employee attitudes,
formal team dynamics, informal groups, and supervisor leadership style.
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