CHIA CERTIFICATION EXAM 2024 WITH
100% CORRECT ANSWERS
Most of the entities below are classified as "Chains". Which one is a "Parent Company" consisting
of multiple chains?
a. Hampton Inn
b. Motel 6
c. Choice
d. Holiday Inn Express - correct answer ✔✔Choice
Which is a true statement about Parent Companies?
a. Parent Companies and the related chains have changed over time
b. Parent Companies must consist of no more than five chains
c. Parent Companies can only consist of chains in a single Scale
d. Parent Companies can only have hotels in a single country - correct answer ✔✔A
What are the three different operation types?
a. Corporate, Managed, Independent
b. Managed, Franchise, Independent
c. Managed, Clustered, Independent
d. Corporate, Franchise, Independent - correct answer ✔✔D
Which is a true statement about independent hotels?
a. Independent hotels are not affiliated with a specific chain
b. Chain hotels outnumber independent hotels in every country of the world
c. Independent hotels are mostly Luxury Class hotels in Urban Locations with more than
,150 rooms
d. Independent hotels may never be managed by an outside entity - correct answer ✔✔A
Which is a true statement about Management Companies?
a. Management companies have contracts where they receive payment for their services
and/or some portion of profits
b. Management companies may manage only one chain
c. Management companies will always own the hotels they manage
d. Management companies serve the exact same role as asset management companies - correct answer
✔✔A
) Which is a true statement regarding geographic categorization?
a. STR geographic categories are limited to North America
b. STR uses the UNWTO definitions when it comes to recognizing countries
c. General managers of hotels do not need to know geographic categories
d. The hotel industry uses seven continents to categorize hotels - correct answer ✔✔B
Which is a true statement regarding markets?
a. Markets include hotels that are in big cities, not rural areas
b. A country would never have more than 100 markets and never have less than 2 markets
c. No market will ever cross country boundaries
d. There is another name for Markets outside the U.S. - correct answer ✔✔C
In descending order of geographic size, which option below is correct?
a. Continent, Sub-Continent, Country, Tract/Sub-Market, Market
b. Continent, Country, Sub-Continent, Tract/Sub-Market, Market
c. Continent, Sub-Continent, Market, Country, Tract/Sub-Market
, d. Continent, Sub-Continent, Country, Market, Tract/Sub-Market - correct answer ✔✔D
Which two geographic categories are the most important for a hotel GM?
a. Region and Market
b. Market and Tract/Sub-Market
c. Region and Tract/Sub-Market
d. Country and Tract/Sub-Market - correct answer ✔✔B
Markets and tracts are created based on what two determining factors?
a. Geographic size and population
b. Geographic size and participation
c. Number of hotels and participation
d. Number of hotels and population - correct answer ✔✔C
Which is a true statement regarding Tracts
a. Tracts are referred to as Sub-Markets outside of North America
b. Tracts are never used to represent a city in rural markets
c. Tracts are geographic sub-divisions of a Region
d. A country will never have more than 100 Tracts - correct answer ✔✔A
Changes to how Markets and Tracts are geographically defined are made how often?
a. Monthly
b. Annually
c. Every five years
d. No regular schedule - correct answer ✔✔B
Which two non-geographic categories are the most important for a hotel GM?
a. Scale and Class
b. Scale and Location
100% CORRECT ANSWERS
Most of the entities below are classified as "Chains". Which one is a "Parent Company" consisting
of multiple chains?
a. Hampton Inn
b. Motel 6
c. Choice
d. Holiday Inn Express - correct answer ✔✔Choice
Which is a true statement about Parent Companies?
a. Parent Companies and the related chains have changed over time
b. Parent Companies must consist of no more than five chains
c. Parent Companies can only consist of chains in a single Scale
d. Parent Companies can only have hotels in a single country - correct answer ✔✔A
What are the three different operation types?
a. Corporate, Managed, Independent
b. Managed, Franchise, Independent
c. Managed, Clustered, Independent
d. Corporate, Franchise, Independent - correct answer ✔✔D
Which is a true statement about independent hotels?
a. Independent hotels are not affiliated with a specific chain
b. Chain hotels outnumber independent hotels in every country of the world
c. Independent hotels are mostly Luxury Class hotels in Urban Locations with more than
,150 rooms
d. Independent hotels may never be managed by an outside entity - correct answer ✔✔A
Which is a true statement about Management Companies?
a. Management companies have contracts where they receive payment for their services
and/or some portion of profits
b. Management companies may manage only one chain
c. Management companies will always own the hotels they manage
d. Management companies serve the exact same role as asset management companies - correct answer
✔✔A
) Which is a true statement regarding geographic categorization?
a. STR geographic categories are limited to North America
b. STR uses the UNWTO definitions when it comes to recognizing countries
c. General managers of hotels do not need to know geographic categories
d. The hotel industry uses seven continents to categorize hotels - correct answer ✔✔B
Which is a true statement regarding markets?
a. Markets include hotels that are in big cities, not rural areas
b. A country would never have more than 100 markets and never have less than 2 markets
c. No market will ever cross country boundaries
d. There is another name for Markets outside the U.S. - correct answer ✔✔C
In descending order of geographic size, which option below is correct?
a. Continent, Sub-Continent, Country, Tract/Sub-Market, Market
b. Continent, Country, Sub-Continent, Tract/Sub-Market, Market
c. Continent, Sub-Continent, Market, Country, Tract/Sub-Market
, d. Continent, Sub-Continent, Country, Market, Tract/Sub-Market - correct answer ✔✔D
Which two geographic categories are the most important for a hotel GM?
a. Region and Market
b. Market and Tract/Sub-Market
c. Region and Tract/Sub-Market
d. Country and Tract/Sub-Market - correct answer ✔✔B
Markets and tracts are created based on what two determining factors?
a. Geographic size and population
b. Geographic size and participation
c. Number of hotels and participation
d. Number of hotels and population - correct answer ✔✔C
Which is a true statement regarding Tracts
a. Tracts are referred to as Sub-Markets outside of North America
b. Tracts are never used to represent a city in rural markets
c. Tracts are geographic sub-divisions of a Region
d. A country will never have more than 100 Tracts - correct answer ✔✔A
Changes to how Markets and Tracts are geographically defined are made how often?
a. Monthly
b. Annually
c. Every five years
d. No regular schedule - correct answer ✔✔B
Which two non-geographic categories are the most important for a hotel GM?
a. Scale and Class
b. Scale and Location
