CHIA PRACTICE EXAM 2024 WITH 100%
CORRECT ANSWERS
Which is a parent company consisting of multiple chains? - correct answer ✔✔Choice Hotels
Which is a true statement about parent companies? - correct answer ✔✔Parent companies and related
chains have changed over time
What are the 3 different operation types - correct answer ✔✔Corporate, Franchise, Independent
Which is a true statement about independent hotels? - correct answer ✔✔Independent hotels are not
affiliated with a specific chain
Which is a true statement about management companies? - correct answer ✔✔Management
companies have contracts where they receive payment for their services and some of the profits
Which is a true statement regarding geographic categorization? - correct answer ✔✔STR uses the
UNWTO definitions when it comes to recognizing countries
Which is true regarding markets? - correct answer ✔✔No market will ever cross country boundaries
in descending order of geographic size, which is correct? - correct answer ✔✔Continent, sub-continent,
country, market, tract/sub-market
which two geographic categories are the most important for a hotel GM - correct answer ✔✔Market
and tract/sub-market
markets and tracts are created based on what two determining factors - correct answer ✔✔number of
hotels and participation
, which is true regarding tracts - correct answer ✔✔tracts are referred to as sub-markets outside of north
America
Changes to how markets and tracts are geographically defined are made how often - correct answer
✔✔annually
which two non-geographic categories are the most important for a hotel GM - correct answer ✔✔scale
and class
How many scale categories are there compared to class categories - correct answer ✔✔7 scale and 6
class
which one is an accurate statement regarding scale and class groups in a single chain? - correct answer
✔✔A Ritz Carlton Hotel will always be in the same scale and class groups in every country throughout
the world
which one is an accurate statement regarding class groups - correct answer ✔✔independent hotels are
slotted into class groups based upon the ADR of the independent hotel compared to the chain hotels in
the same market
Which one is NOT a location category used by the hotel industry - correct answer ✔✔oceanfront
Which is NOT a valid non-geographic category - correct answer ✔✔guest satisfaction rating
benchmarking in the hotel industry takes place at what level? - correct answer ✔✔property level
corporate level
geographic level
comp sets are used for many purposes in hotel operations, which is one of those purposes - correct
answer ✔✔used to aid sales and marketing
used in management contracts for performance requirements
effect a GMs compensation
CORRECT ANSWERS
Which is a parent company consisting of multiple chains? - correct answer ✔✔Choice Hotels
Which is a true statement about parent companies? - correct answer ✔✔Parent companies and related
chains have changed over time
What are the 3 different operation types - correct answer ✔✔Corporate, Franchise, Independent
Which is a true statement about independent hotels? - correct answer ✔✔Independent hotels are not
affiliated with a specific chain
Which is a true statement about management companies? - correct answer ✔✔Management
companies have contracts where they receive payment for their services and some of the profits
Which is a true statement regarding geographic categorization? - correct answer ✔✔STR uses the
UNWTO definitions when it comes to recognizing countries
Which is true regarding markets? - correct answer ✔✔No market will ever cross country boundaries
in descending order of geographic size, which is correct? - correct answer ✔✔Continent, sub-continent,
country, market, tract/sub-market
which two geographic categories are the most important for a hotel GM - correct answer ✔✔Market
and tract/sub-market
markets and tracts are created based on what two determining factors - correct answer ✔✔number of
hotels and participation
, which is true regarding tracts - correct answer ✔✔tracts are referred to as sub-markets outside of north
America
Changes to how markets and tracts are geographically defined are made how often - correct answer
✔✔annually
which two non-geographic categories are the most important for a hotel GM - correct answer ✔✔scale
and class
How many scale categories are there compared to class categories - correct answer ✔✔7 scale and 6
class
which one is an accurate statement regarding scale and class groups in a single chain? - correct answer
✔✔A Ritz Carlton Hotel will always be in the same scale and class groups in every country throughout
the world
which one is an accurate statement regarding class groups - correct answer ✔✔independent hotels are
slotted into class groups based upon the ADR of the independent hotel compared to the chain hotels in
the same market
Which one is NOT a location category used by the hotel industry - correct answer ✔✔oceanfront
Which is NOT a valid non-geographic category - correct answer ✔✔guest satisfaction rating
benchmarking in the hotel industry takes place at what level? - correct answer ✔✔property level
corporate level
geographic level
comp sets are used for many purposes in hotel operations, which is one of those purposes - correct
answer ✔✔used to aid sales and marketing
used in management contracts for performance requirements
effect a GMs compensation
