IAHSS ADVANCED Exam Questions and Answers (100%
Correct Answers Verified)
What is the primary role of a security officer in crime prevention?
a. Reduce the desire for a person to committ a crime.
b. Patrol all assigned areas dilligently.
c. Reduce the opportunity for a person to committ a crime.
d. None of these -ANSWER- c. Reduce the opportunity for a person to committ a crime.
Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also
involves what?
a. Initiating some action to remove or reduce the risk.
b. Reporting the risk to law enforcement authorities.
c. Documenting the risk to the administration.
d. Each of the above. -ANSWER- a. Initiating some action to remove or reduce the risk.
What must be done about life safety deficiencies found in the hazzard surveillance tour?
a. Report them to the nearest medical personnel.
b. Correct them before the next safety committee meeting.
c. Report them to the Occupational Safety and Health Administration.
d. Correct them immediately. -ANSWER- d. Correct them immediately.
What is the purpose of crime analysis?
a. Identify problems and develop strategies to reduce problems.
b. Assist law enforcement in identifying known criminals.
c. Solve crimes and make arrests.
d. None of the above. -ANSWER- a. Identify problems and develop strategies to reduce
problems.
Which of the following is easier and more cost effective for an institution?
a. Allowing outside organizations to conduct safety training.
b. Installing access controls only on exterior doors.
c. Using off-duty law enforcement officers instead of security officers.
d. Building in security systems during building design. -ANSWER- d. Building in security
systems during building design.
,The Triangle of Crime consists of:
a. Opportunity, Unattended Items, Desire
b. Ability, Opportunity, Randon Access
c. Opportunity, Desire, Ability
d. Access, Desire, Opportunity -ANSWER- c. Opportunity, Desire, Ability
What are the layers of protection through physical security planning? -ANSWER- *
Perimeter Barrior: line or outside perimeter of the site
* Building's Exterior: top, sides, bottom of building
* Interior Controls: lock/key systems, access control systems,
alarms, camera, policies/procedures, training
How can employee awareness programs improve safety in a healthcare facility? -
ANSWER- * Generates employee involvement
* Improves trust/credibility in the security program and it's
personnel
What are the two most important aspects of a successful security program?
a. Assist law enforcement and identifying known criminals
b. Patrol and crime prevention
c. Crime prevention and risk assessment
d. Security awareness and crime prevention -ANSWER- d. Security awareness and
crime prevention
Why is crime analysis important? -ANSWER- It helps security monitor the level and
types of crime and seasonal fluctuations.
How does environmental design promote a safer environment? -ANSWER- Design
areas with:
CPTED
Clear sight lines
Appropriate lighting
Unambiguous sinage
Sprinkler heads must not have any obstruction or storage within _____ inches of the
sprinkler head:
a. 12
b. 16
,c. 18
d. 20 -ANSWER- c. 18
What agency requires Hazard Surveillance Rounds?
a. Occupational Safety Health Association (OSHA)
b. The Joint Commission (TJC)
c. National Fire Protection Association (NFPA)
d. Environmental Protection Agency (EPA) -ANSWER- b. The Joint Commission
What are the two categories of safety and securities inspections?
a. Surveillance surveys and security surveys
b. Hazard inspections and security rounds
c. Hazard surveillance rounds and security surveys
d. Surveillance rounds and hazard surveillance surveys -ANSWER- c. Hazard
surveillance rounds and security surveys
Hazard Surveillance Round inspections are reported to:
a. Occupational Safety Health Association (OSHA)
b. The Supervisor of the facility
c. The Joint Commission (TJC)
d. The safety committee of the healthcare organization -ANSWER- d. The safety
committee of the healthcare organization
Patient care buildings and satellite health centers require Hazard Surveillance Round
inspections:
a. Once per year
b. Twice per year
c. Every two years
d. Every three years -ANSWER- c. Twice per year
Non-patient care buildings and exterior grounds require Hazard Surveillance Round
inspections:
a. Once per year
b. Twice per year
c. Every two years
d. None of the above -ANSWER- a. Once per year
, The five-step approach to crime analysis is:
a. Gather, Collate, Analyze, Separate, Evaluate feedback
b. Collect, Collate, Analyze, Disseminate, Gather/Evaluate feedback
c. Collect, Evaluate, Collate, Disseminate, Gather feedback
d.Collect, Collate, Analyze, Gather/Evaluate feedback -ANSWER- b. Collect, Collate,
Analyze, Disseminate, Gather/Evaluate feedback
Crime analysis data reports should be presented to the institutional safety committee
how often?
a. Quarterly
b. Bi-Annually
c. Annually
d. Never -ANSWER- a. Quarterly
Healthcare facilities that provide _______ customer service motivate customers to tell
others about these organizations.
a. Respectful
b. Adequate
c. Knowledgeable
d. Excellent -ANSWER- d. Excellent
Process improvements in customer service can be measured how?
a. Surveys
b. Monitoring performance
c. Benchmarking
d. All of the above -ANSWER- d. All of the above
_______ can be an excellent way to measure customer service and improve
performance:
a. Surveys
b. Feedback
c. Employee complaints
d. Phone call monitoring -ANSWER- b. Feedback
______ is an element in improving customer service:
a. Identifying customers
Correct Answers Verified)
What is the primary role of a security officer in crime prevention?
a. Reduce the desire for a person to committ a crime.
b. Patrol all assigned areas dilligently.
c. Reduce the opportunity for a person to committ a crime.
d. None of these -ANSWER- c. Reduce the opportunity for a person to committ a crime.
Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also
involves what?
a. Initiating some action to remove or reduce the risk.
b. Reporting the risk to law enforcement authorities.
c. Documenting the risk to the administration.
d. Each of the above. -ANSWER- a. Initiating some action to remove or reduce the risk.
What must be done about life safety deficiencies found in the hazzard surveillance tour?
a. Report them to the nearest medical personnel.
b. Correct them before the next safety committee meeting.
c. Report them to the Occupational Safety and Health Administration.
d. Correct them immediately. -ANSWER- d. Correct them immediately.
What is the purpose of crime analysis?
a. Identify problems and develop strategies to reduce problems.
b. Assist law enforcement in identifying known criminals.
c. Solve crimes and make arrests.
d. None of the above. -ANSWER- a. Identify problems and develop strategies to reduce
problems.
Which of the following is easier and more cost effective for an institution?
a. Allowing outside organizations to conduct safety training.
b. Installing access controls only on exterior doors.
c. Using off-duty law enforcement officers instead of security officers.
d. Building in security systems during building design. -ANSWER- d. Building in security
systems during building design.
,The Triangle of Crime consists of:
a. Opportunity, Unattended Items, Desire
b. Ability, Opportunity, Randon Access
c. Opportunity, Desire, Ability
d. Access, Desire, Opportunity -ANSWER- c. Opportunity, Desire, Ability
What are the layers of protection through physical security planning? -ANSWER- *
Perimeter Barrior: line or outside perimeter of the site
* Building's Exterior: top, sides, bottom of building
* Interior Controls: lock/key systems, access control systems,
alarms, camera, policies/procedures, training
How can employee awareness programs improve safety in a healthcare facility? -
ANSWER- * Generates employee involvement
* Improves trust/credibility in the security program and it's
personnel
What are the two most important aspects of a successful security program?
a. Assist law enforcement and identifying known criminals
b. Patrol and crime prevention
c. Crime prevention and risk assessment
d. Security awareness and crime prevention -ANSWER- d. Security awareness and
crime prevention
Why is crime analysis important? -ANSWER- It helps security monitor the level and
types of crime and seasonal fluctuations.
How does environmental design promote a safer environment? -ANSWER- Design
areas with:
CPTED
Clear sight lines
Appropriate lighting
Unambiguous sinage
Sprinkler heads must not have any obstruction or storage within _____ inches of the
sprinkler head:
a. 12
b. 16
,c. 18
d. 20 -ANSWER- c. 18
What agency requires Hazard Surveillance Rounds?
a. Occupational Safety Health Association (OSHA)
b. The Joint Commission (TJC)
c. National Fire Protection Association (NFPA)
d. Environmental Protection Agency (EPA) -ANSWER- b. The Joint Commission
What are the two categories of safety and securities inspections?
a. Surveillance surveys and security surveys
b. Hazard inspections and security rounds
c. Hazard surveillance rounds and security surveys
d. Surveillance rounds and hazard surveillance surveys -ANSWER- c. Hazard
surveillance rounds and security surveys
Hazard Surveillance Round inspections are reported to:
a. Occupational Safety Health Association (OSHA)
b. The Supervisor of the facility
c. The Joint Commission (TJC)
d. The safety committee of the healthcare organization -ANSWER- d. The safety
committee of the healthcare organization
Patient care buildings and satellite health centers require Hazard Surveillance Round
inspections:
a. Once per year
b. Twice per year
c. Every two years
d. Every three years -ANSWER- c. Twice per year
Non-patient care buildings and exterior grounds require Hazard Surveillance Round
inspections:
a. Once per year
b. Twice per year
c. Every two years
d. None of the above -ANSWER- a. Once per year
, The five-step approach to crime analysis is:
a. Gather, Collate, Analyze, Separate, Evaluate feedback
b. Collect, Collate, Analyze, Disseminate, Gather/Evaluate feedback
c. Collect, Evaluate, Collate, Disseminate, Gather feedback
d.Collect, Collate, Analyze, Gather/Evaluate feedback -ANSWER- b. Collect, Collate,
Analyze, Disseminate, Gather/Evaluate feedback
Crime analysis data reports should be presented to the institutional safety committee
how often?
a. Quarterly
b. Bi-Annually
c. Annually
d. Never -ANSWER- a. Quarterly
Healthcare facilities that provide _______ customer service motivate customers to tell
others about these organizations.
a. Respectful
b. Adequate
c. Knowledgeable
d. Excellent -ANSWER- d. Excellent
Process improvements in customer service can be measured how?
a. Surveys
b. Monitoring performance
c. Benchmarking
d. All of the above -ANSWER- d. All of the above
_______ can be an excellent way to measure customer service and improve
performance:
a. Surveys
b. Feedback
c. Employee complaints
d. Phone call monitoring -ANSWER- b. Feedback
______ is an element in improving customer service:
a. Identifying customers
