C430 WGU questions with correct answers

Communication reduces consequences - ANSWER-•Altruism the belief in or practice of disinterested and selfless concern for the well-being of others •Rationalization • Accountability •Compensation Hospital Acquired Conditions - ANSWER-CMS identified conditions that are not present on admission and could be "reasonably preventable", and therefore hospitals are not allowed to receive additional payment for these conditions that do present. focus on loss but don't TQM - ANSWER-system focus Variation on the Pareto Principle •85/15 rule - 85% of problem is related to system failure and 15% is the fault of the people involved •Three premises: •Quality is important and can be measured •People are part of the solution not the problem •Change is fundamental and can be managed Developing a Risk Management Plan - ANSWER-Analyze/identify -the possible liability (e.g. patient and employee safety, operational, financial) risks related to medication errors in the hospital. -The team interviews k