Practice Test for the PTCB Pharmacy Technician Certification Exam Questions And Answers 2024

A Health Maintenance Organization (HMO) requires a patient to use ____ and either recommends or requires the use of ____. - correct answer-in-network pharmacies; generic drugs Patients in a Preferred Provider Organization (PPO) can use ____. - correct answer-in-network or out-of-network pharmacies The 4 parts of Medicare are: Part A (hospital insurance), Part B (medical insurance), Part C (Medicare Advantage Plan that is private insurance), and Part D (______________________). - correct answer-prescription drug insurance What government entity runs Medicaid? - correct answer-state governments When a patient presents an insurance card, the information is entered into the computer, and a claim is sent to the insurance company for payment or rejection. The process of the insurance company accepting or rejecting a claim is called ____. - correct answer-adjudication The process in which a drug requires further review to determine if it is covered is called ____. - correct answer-prior authorization The codes used to bill different medical conditions are called ____. - correct answer-ICD codes Who is contracted by insurance companies to process the claims for the insurance company's members? - correct answer-PBM or Pharmacy Benefits Manager What is a flexible spending account? - correct answer-an account through a patient's employer where patients can use pre-tax dollars for medical expenses The term used to describe the services provided by a pharmacy to patients in an assisted living facility or a nursing home is called ____. - correct answer-long-term care Patients with more than one third-party payer will utilize this process for the benefits of both plans to be used. - correct answer-coordination of benefits / COB The block-rate payment collected from patients for their share of the prescription cost is called a ____. - correct answer-copay Which of these is usually not found on a patient's prescription card? - correct answer-date of birth Which would not be considered a dependent of the employee who purchased the insurance? - correct answer-child age 27 and above, who does not have access to other health insurance When a provider receives payment based on the condition he or she is treating, it is called ____. - correct answer-the episode-of-care approach When do pharmacies not use ICD codes? - correct answer-during drug recalls In which of these scenarios would you report information to the FDA MedWatch website? - correct answer-A patient reports an unusual or dangerous side effect from a medication. The pharmacy manager notices that a number of alprazolam tablets are missing. Which of these reports can be used to help determine if a pharmacy worker is taking the tablets for unauthorized use? - correct answer-a diversion report Which of these is not a benefit of using an automated dispensing cabinet such as Pyxis, Omnicell, and MedSelect? - correct answer-automatic ordering of medication A technician using a pharmacy computer system can perform all of the following except ____. - correct answer-verify a prescription is correct What is a clinical decision support alert? - correct answer-an alert that the ordered medication may interact with other medications on the patient's profile A hospital pharmacy stores medication in the central pharmacy and in automated dispensing cabinets on patient floors. Which report can be used to determine how many pills of a medication are in stock for the purchaser to know if more should be ordered? - correct answer-inventory report Which statement is false regarding the technological standards to which a pharmacy computer system must adhere? - correct answer-These standards ensure that the ordered medication is safe for a patient. When billing a prescription for 30 syringes of enoxaparin 40 mg/0.4 ml, the pharmacy technician bills the insurance company for a quantity of 12 ml (0.4 ml per syringe x 30 syringes). The standards for billing this prescription were decided by ____. - correct answer-the National Council for Prescription Drug Program A patient's medication profile will say the date the medication is billed and/or picked up. This helps the technician know all of the following except ____. - correct answer-if a patient is taking his or her medication correctly In an electronic medical record for a hospitalized patient, the patient's location will be listed as ____. - correct answer-the room number and bed number Which of these statements is true regarding a patient's medication profile? - correct answer-It must be maintained for at least 2 years after the date a medication was dispensed to a patient. Medication dispensing robots and machines that fill and label medication vials may be used in community pharmacies to ____. - correct answer-make the filling process efficient and allow pharmacy personnel to perform other activities A community pharmacy's computer system is unfortunately down. This pharmacy will be unable to process prescriptions because ____. - correct answer-there must be a record of who worked on the prescription What is a lot number? - correct answer-a unique number given to each drug during the manufacturing process During a drug recall, how can a pharmacy know what drug stock needs to be pulled? - correct answer-by lot number What is a formulary? - correct answer-an approved list of drugs a hospital pharmacy will use to fill hospital orders Who develops a formulary? - correct answer-the hospital's Pharmacy and Therapeutics (P&T) Committee What is a therapeutic substitution? - correct answer-substitution of a drug for another drug that is chemically different but exerts the same clinical effect What is par level? - correct answer-the minimum amount of drug stock that should be kept on hand Which of these is not required in pharmacy documentation logs? - correct answer-the time prescriptions are dropped off At what temperature should refrigerated items be kept? - correct answer-36 to 46 degrees F Room temperature is considered to be - correct answer-68 to 77 degrees F Freezer temperatures should be kept from - correct answer--13 to 14 degrees F Who can issue a drug recall? - correct answer-a drug manufacturer or the FDA