CAM Practice Test
Questions
and Answers 100% Correct
All of the following expenses can be deducted from the security deposit of a resident
EXCEPT:✔✔ Background check fees.
Who should complete a rental application?✔✔ Prospective resident
Which reason BEST describes why it is important for an apartment manager to paraphrase a
resident's remarks during a conversation?✔✔ It helps avoid miscommunication and shows that
the apartment manager cares about the resident.
Which term is BEST defined as a legally enforceable contract that grants a resident the rights and
responsibilities of possession and use of an apartment for a specified period of time?✔✔ Lease
When may it be unnecessary to collect bids for a contract?✔✔ The contract is for a negligible
amount.
During contract work at a property, which method of risk reduction is used to encourage
satisfactory completion of work by withholding a percentage of payment?✔✔ Retainage fee
Which term is BEST defined as a neutral policy or procedure that has a disproportionately
negative effect on a protected class?✔✔ Disparate impact
In which situation would it be MOST appropriate to ask for written verification of a disability
from a person who requests reasonable modifications due to a disability?✔✔ The disability is not
readily apparent.
, How should a property manager respond after being made aware that a sex offender lives on the
property?✔✔ Seek legal counsel about disclosure responsibility.
Which term is BEST defined as the changes in the rules, services, practices, or policies that allow
individuals with disabilities equal enjoyment of housing?✔✔ Accommodations
What is the FIRST phase of the leasing process?✔✔ Marketing and advertising
When criminal activity occurs on the property, what does the property manager have the
responsibility to do?✔✔ Keep residents reasonably informed.
Which is the BEST way to avoid a dispute with a contractor who will be performing work?✔✔
Verify acceptable materials and permits prior to start.
In order to make the rental contract legal, what does the resident offer as consideration?✔✔ Rent
monies
Section 504 of the Rehabilitation Act of 1973 requires federally funded housing programs to
be:✔✔ Readily accessible to qualified persons with handicaps.
Under which condition can a resident be restricted from installing a satellite dish or antenna?✔✔
The resident needs to drill holes in outside walls, roofs, or balconies.
At which point does acceptance occur in the rental process?✔✔ When the applicant signs a lease
Which term is BEST described as a legal concept in which employers and employees can
terminate employment without cause or notice?✔✔ Employment-at-will
What are the progressive steps in an employee disciplinary process?✔✔ Verbal warning, written
warning, termination
Questions
and Answers 100% Correct
All of the following expenses can be deducted from the security deposit of a resident
EXCEPT:✔✔ Background check fees.
Who should complete a rental application?✔✔ Prospective resident
Which reason BEST describes why it is important for an apartment manager to paraphrase a
resident's remarks during a conversation?✔✔ It helps avoid miscommunication and shows that
the apartment manager cares about the resident.
Which term is BEST defined as a legally enforceable contract that grants a resident the rights and
responsibilities of possession and use of an apartment for a specified period of time?✔✔ Lease
When may it be unnecessary to collect bids for a contract?✔✔ The contract is for a negligible
amount.
During contract work at a property, which method of risk reduction is used to encourage
satisfactory completion of work by withholding a percentage of payment?✔✔ Retainage fee
Which term is BEST defined as a neutral policy or procedure that has a disproportionately
negative effect on a protected class?✔✔ Disparate impact
In which situation would it be MOST appropriate to ask for written verification of a disability
from a person who requests reasonable modifications due to a disability?✔✔ The disability is not
readily apparent.
, How should a property manager respond after being made aware that a sex offender lives on the
property?✔✔ Seek legal counsel about disclosure responsibility.
Which term is BEST defined as the changes in the rules, services, practices, or policies that allow
individuals with disabilities equal enjoyment of housing?✔✔ Accommodations
What is the FIRST phase of the leasing process?✔✔ Marketing and advertising
When criminal activity occurs on the property, what does the property manager have the
responsibility to do?✔✔ Keep residents reasonably informed.
Which is the BEST way to avoid a dispute with a contractor who will be performing work?✔✔
Verify acceptable materials and permits prior to start.
In order to make the rental contract legal, what does the resident offer as consideration?✔✔ Rent
monies
Section 504 of the Rehabilitation Act of 1973 requires federally funded housing programs to
be:✔✔ Readily accessible to qualified persons with handicaps.
Under which condition can a resident be restricted from installing a satellite dish or antenna?✔✔
The resident needs to drill holes in outside walls, roofs, or balconies.
At which point does acceptance occur in the rental process?✔✔ When the applicant signs a lease
Which term is BEST described as a legal concept in which employers and employees can
terminate employment without cause or notice?✔✔ Employment-at-will
What are the progressive steps in an employee disciplinary process?✔✔ Verbal warning, written
warning, termination
