1
1
Demand is created through meeting customer buying criteria, credit terms, awareness
(promotion) and accessibility (distribution). According to the Thrift segment's customers, which of
these products was the most competitive at the end of last year?
Select: 1Save Answer
Coat
Bid
Bold
Agap
e
2
In order to sell a product at a profit the product must be priced higher than the total of what it
costs you to build the unit, plus period expenses, and plus overhead.
At the end of last year the broad cost leader Chester had an Elite product Camp. Use the Inquirer's
Production Analysis to find Camp's production cost, (labor+materials). Exclude possible inventory
carrying costs. Assume period expenses and overhead total 1/2 of their production cost. What is
the minimum price the product could have been sold for to cover the unit cost, period expenses,
and overhead?
Select: 1Save Answer
$10.72
$32.17
$35.00
$21.45
3
Select all of the following statements that are true three years from now, in the
year 2024. Select: 2Save Answer
The Core segment will demand 7,782
thousand units The Elite segment will demand
5,476 thousand units The Thrift segment will
demand 9,748 thousand units The Nano
segment will demand 5,809 thousand units
,1
4
Your team has recently experienced some difficulties and setbacks. Some of your teammates
have expressed their lack of confidence in the team. Which of the following tactics is most likely
to help boost your teammates’ perception of the team’s capability to perform well?
Select: 1Save Answer
Identify the team’s weak links that led to the team’s past failures.
Encourage your teammates to focus on the future and not to dwell on the past.
Discuss the past successes your team has had and how the team pulled together to get the
job done.
Allow time at a team meeting for everyone to openly share any complaints they might have
about one another.
5
Your first team meeting is dedicated to setting goals for a new and challenging project. Which of the
following actions would be most effective in helping your team attain its goals?
,1
Select: 1Save Answer
Review the goals to make sure they are inspirational enough to carry the team through
difficult times. Ensure that the team goals are specific and challenging.
Ask a member of senior management to make a presentation about the importance of the
team’s success in reaching its goals.
Ensure that the team goals are general enough to allow for freedom in how tasks are
accomplished.
6
You were recently hired by the Andrews CEO as a consultant to evaluate the performance of the
Chief Financial Officer (CFO). As part of that process, you interview the CFO's direct reports
(employees). Although they indicate that the CFO is technically competent, one individual told you
stories about the CFO's verbal abuse with employees. Given this information, what would be the
most effective next step in the process?
Select: 1Save Answer
Collect more information about the extent to which this reported behavior is impacting others.
Tell the CEO about what you have uncovered and ask for her permission to speak about it
with the CFO. Focus on the CFO’s work performance since his personal behavior is
inappropriate in the workplace.
Inform the human resources department that there is a potential problem.
7
You are having a lunch meeting with a loyal and very good customer. Over lunch you happen to
mention that your application to an exclusive golf club was denied for the second time. Your
customer responds, "Hey, why didn’t you tell me? My family has been members there for 40 years,
let me make a phone call, I’m sure we can get it worked out." Which of the following statements
should represent your primary concern about this situation?
Select: 1Save Answer
Current members of the club are likely to know I wasn’t accepted through the
proper channels. If anyone else at my company learns about this, they might think
that I bribed the customer.
My customer has increased influence over me that he might try to use for special
treatment or deals. My customer likely feels forced into having to help me.
, 1
8
Looking forward to next year, if Digby’s current cash amount is $17,334 (000) and cash flows
from operations next period are unchanged from this period and Digby takes ONLY the
following actions relating to cash flows from investing and financing activities:
Issues $2,000 (000) of long-term
debt Pays $4,000 (000) in
dividends Retires $10,000 (000)
in debt
Which of the following activities will expose Digby to the most risk of needing an
emergency loan? Select: 1Save Answer
Sells $7,000 (000) of long-term assets
Purchases assets at a cost of $15,000
(000) Repurchases $10,000 (000) of
stock
Issues 100 (000) shares of common stock
9
Investing $1,500,000 in TQM's Channel Support Systems initiative will at a minimum increase
demand for your products 1.7% in this and in all future rounds. (Refer to the TQM Initiative
worksheet in the CompXM Decisions menu.) Looking at the Round 0 Inquirer for Andrews, last
year's sales were $173,506,388. Assuming similar sales next year, the 1.7% increase in demand
will provide $2,245,234 of additional revenue. With the overall contribution margin of 34.1%, after
direct costs this revenue will add $947,654 to the bottom line. For simplicity,
1
Demand is created through meeting customer buying criteria, credit terms, awareness
(promotion) and accessibility (distribution). According to the Thrift segment's customers, which of
these products was the most competitive at the end of last year?
Select: 1Save Answer
Coat
Bid
Bold
Agap
e
2
In order to sell a product at a profit the product must be priced higher than the total of what it
costs you to build the unit, plus period expenses, and plus overhead.
At the end of last year the broad cost leader Chester had an Elite product Camp. Use the Inquirer's
Production Analysis to find Camp's production cost, (labor+materials). Exclude possible inventory
carrying costs. Assume period expenses and overhead total 1/2 of their production cost. What is
the minimum price the product could have been sold for to cover the unit cost, period expenses,
and overhead?
Select: 1Save Answer
$10.72
$32.17
$35.00
$21.45
3
Select all of the following statements that are true three years from now, in the
year 2024. Select: 2Save Answer
The Core segment will demand 7,782
thousand units The Elite segment will demand
5,476 thousand units The Thrift segment will
demand 9,748 thousand units The Nano
segment will demand 5,809 thousand units
,1
4
Your team has recently experienced some difficulties and setbacks. Some of your teammates
have expressed their lack of confidence in the team. Which of the following tactics is most likely
to help boost your teammates’ perception of the team’s capability to perform well?
Select: 1Save Answer
Identify the team’s weak links that led to the team’s past failures.
Encourage your teammates to focus on the future and not to dwell on the past.
Discuss the past successes your team has had and how the team pulled together to get the
job done.
Allow time at a team meeting for everyone to openly share any complaints they might have
about one another.
5
Your first team meeting is dedicated to setting goals for a new and challenging project. Which of the
following actions would be most effective in helping your team attain its goals?
,1
Select: 1Save Answer
Review the goals to make sure they are inspirational enough to carry the team through
difficult times. Ensure that the team goals are specific and challenging.
Ask a member of senior management to make a presentation about the importance of the
team’s success in reaching its goals.
Ensure that the team goals are general enough to allow for freedom in how tasks are
accomplished.
6
You were recently hired by the Andrews CEO as a consultant to evaluate the performance of the
Chief Financial Officer (CFO). As part of that process, you interview the CFO's direct reports
(employees). Although they indicate that the CFO is technically competent, one individual told you
stories about the CFO's verbal abuse with employees. Given this information, what would be the
most effective next step in the process?
Select: 1Save Answer
Collect more information about the extent to which this reported behavior is impacting others.
Tell the CEO about what you have uncovered and ask for her permission to speak about it
with the CFO. Focus on the CFO’s work performance since his personal behavior is
inappropriate in the workplace.
Inform the human resources department that there is a potential problem.
7
You are having a lunch meeting with a loyal and very good customer. Over lunch you happen to
mention that your application to an exclusive golf club was denied for the second time. Your
customer responds, "Hey, why didn’t you tell me? My family has been members there for 40 years,
let me make a phone call, I’m sure we can get it worked out." Which of the following statements
should represent your primary concern about this situation?
Select: 1Save Answer
Current members of the club are likely to know I wasn’t accepted through the
proper channels. If anyone else at my company learns about this, they might think
that I bribed the customer.
My customer has increased influence over me that he might try to use for special
treatment or deals. My customer likely feels forced into having to help me.
, 1
8
Looking forward to next year, if Digby’s current cash amount is $17,334 (000) and cash flows
from operations next period are unchanged from this period and Digby takes ONLY the
following actions relating to cash flows from investing and financing activities:
Issues $2,000 (000) of long-term
debt Pays $4,000 (000) in
dividends Retires $10,000 (000)
in debt
Which of the following activities will expose Digby to the most risk of needing an
emergency loan? Select: 1Save Answer
Sells $7,000 (000) of long-term assets
Purchases assets at a cost of $15,000
(000) Repurchases $10,000 (000) of
stock
Issues 100 (000) shares of common stock
9
Investing $1,500,000 in TQM's Channel Support Systems initiative will at a minimum increase
demand for your products 1.7% in this and in all future rounds. (Refer to the TQM Initiative
worksheet in the CompXM Decisions menu.) Looking at the Round 0 Inquirer for Andrews, last
year's sales were $173,506,388. Assuming similar sales next year, the 1.7% increase in demand
will provide $2,245,234 of additional revenue. With the overall contribution margin of 34.1%, after
direct costs this revenue will add $947,654 to the bottom line. For simplicity,
