MAN3025- Week 1 Notes (Chapter 1- The Exceptional Manager and Chapter 13- Groups & Teams)

These notes cover Chapter 1 (The Exceptional Manager) and Chapter 13 (Groups & Teams). Chapter 1 covers the Definition of Management, 7 Challenges to being an Exceptional Manager, Four Managerial Functions, Management Levels (Top, Middle, First-line), Manager Roles (Interpersonal, Informational, and Decisional), Necessary Manager Skills, and Entrepreneurial Spirit. Chapter 13 covers the difference between groups and teams, Four Types of Work Teams, Self-Managed Teams, Virtual Team, Five Stages of Group and Team Development, Building Effective Teams, Four C's of Team Performance, Role of Conflict, Four Kinds of Conflict, Five Basic Behaviors to Help You Better Handle Conflict, Five Conflict-Handling Styles, and Programmed Conflict. The notes for these 2 chapters (1 and 13) are very informative and helpful for Exam 1 and just personal knowledge!