AQA GCSE BUSINESS 8132/1 PAPER 1 INFULUENCE OF OPERATIONS AND
HRM ON BUSINESS ACTIVITY QUESTION PAPER
(AUTHENTIC MARKING SCHEME ATTACHED)
GCSE
BUSINESS
Paper 1 Influences of operations and HRM on business
activity
Time allowed: 1 hour 45 minutes
Materials
For Examiner’s Use
For this paper you must have:
a calculator. Sectio Mark
n
Instructions A
Use black ink or black ball-point pen. B
Fill in the boxes at the top of this page.
C
Answer all questions.
You must answer the questions in the spaces provided. Do not TOTAL
write outside the box around each page or on blank pages.
If you need extra space for your answer(s), use the lined pages at
the end of this book. Write the question number against your
answer(s).
Do all rough work in this answer book. Cross through any work
you do not want to be marked.
Information
The marks for each question are shown in brackets.
The maximum mark for this paper is 90.
*
, 2
Do not write
outside the
Section A box
Answer all questions in the spaces
provided.
For questions with four responses, only one answer per question is allowed.
For each question completely fill in the circle alongside the appropriate answer.
CORRECT METHOD WRONG METHODS
If you want to change your answer you must cross out your original answer as shown.
If you wish to return to an answer previously crossed out, ring the answer you now
wish to select as shown.
0 1
.1 Which of the following is a financial method of motivation?
[1 mark]
A Commission
B Greater responsibility
C Job share
D Training
0 1
.2 Which of the following is an example of on the job training?
[1 mark]
A A health and safety course at a local college.
B An ICT course at a training centre.
C Observing an employee doing her job.
D Studying for a degree online.
*02
IB/G/
* Jun22/8132/1
, 3
Do not
write
outside the
0 1 .3 Which of the following is correct when a business uses just-in-case box
stock control rather than just-in-time stock control?
[1 mark]
A Deliveries are more frequent.
B Less warehouse space will be needed.
C Stock is less likely to go out of date.
D Sudden increases in demand are not a problem.
0 1
.4 Which of the following is a benefit of using a website to provide
information to customers?
[1 mark]
A Can include answers to customer questions.
B Followers can comment on your posts.
C Goods and services can be sold online 24/7.
D Products can be sold in many countries.
0 1
.5 Which of the following describes the total quality management approach
(TQM)?
[1 mark]
A Checking for faults only at the end of production.
B Preventing mistakes.
C Recalling faulty products sold.
D Repairing returned items free of charge.
Question 1 continues on the next page
Turn over ►
*03
IB/G/
* Jun22/8132/1
, 4
Do not
write
outside the
box
*03
IB/G/
* Jun22/8132/1
HRM ON BUSINESS ACTIVITY QUESTION PAPER
(AUTHENTIC MARKING SCHEME ATTACHED)
GCSE
BUSINESS
Paper 1 Influences of operations and HRM on business
activity
Time allowed: 1 hour 45 minutes
Materials
For Examiner’s Use
For this paper you must have:
a calculator. Sectio Mark
n
Instructions A
Use black ink or black ball-point pen. B
Fill in the boxes at the top of this page.
C
Answer all questions.
You must answer the questions in the spaces provided. Do not TOTAL
write outside the box around each page or on blank pages.
If you need extra space for your answer(s), use the lined pages at
the end of this book. Write the question number against your
answer(s).
Do all rough work in this answer book. Cross through any work
you do not want to be marked.
Information
The marks for each question are shown in brackets.
The maximum mark for this paper is 90.
*
, 2
Do not write
outside the
Section A box
Answer all questions in the spaces
provided.
For questions with four responses, only one answer per question is allowed.
For each question completely fill in the circle alongside the appropriate answer.
CORRECT METHOD WRONG METHODS
If you want to change your answer you must cross out your original answer as shown.
If you wish to return to an answer previously crossed out, ring the answer you now
wish to select as shown.
0 1
.1 Which of the following is a financial method of motivation?
[1 mark]
A Commission
B Greater responsibility
C Job share
D Training
0 1
.2 Which of the following is an example of on the job training?
[1 mark]
A A health and safety course at a local college.
B An ICT course at a training centre.
C Observing an employee doing her job.
D Studying for a degree online.
*02
IB/G/
* Jun22/8132/1
, 3
Do not
write
outside the
0 1 .3 Which of the following is correct when a business uses just-in-case box
stock control rather than just-in-time stock control?
[1 mark]
A Deliveries are more frequent.
B Less warehouse space will be needed.
C Stock is less likely to go out of date.
D Sudden increases in demand are not a problem.
0 1
.4 Which of the following is a benefit of using a website to provide
information to customers?
[1 mark]
A Can include answers to customer questions.
B Followers can comment on your posts.
C Goods and services can be sold online 24/7.
D Products can be sold in many countries.
0 1
.5 Which of the following describes the total quality management approach
(TQM)?
[1 mark]
A Checking for faults only at the end of production.
B Preventing mistakes.
C Recalling faulty products sold.
D Repairing returned items free of charge.
Question 1 continues on the next page
Turn over ►
*03
IB/G/
* Jun22/8132/1
, 4
Do not
write
outside the
box
*03
IB/G/
* Jun22/8132/1
