Wellcare 2023 Mastery Test Already Graded To Pass!!
Once the enrollment is completed, you can save a copy of the application for your
reference.
False
Which elements are available as part of Wellcare's sales support model?
All of the above.
Centene requires all contracted brokers/agents to read, understand, and agree to
Centene's Business Ethics and Code of Conduct Policy.
True
Communication of PHI can be:
(Select all that apply.)
-Written
-Electronic
-Verbal
Prior to completing the enrollment form, you should always confirm the
beneficiary's primary care physician (PCP) and/or specialists.
True
Noting the correct enrollment period on enrollment applications helps in
preventing delayed enrollment processing.
Select one:
True
A Health Risk Assessment (HRA) can be completed for C-SNP and D-SNP plans
only, before the enrollment application process in Ascend through the Value
Based Enrollment (VBE) portal.
False
Beneficiary-facing content that includes generic or plan-specific product or
benefit information must be submitted for review and CMS submission, as well as
acceptance or approval, prior to distribution.
True
A broker/agent who has never had any verbal warnings cannot be issued a
Corrective Action Plan.
False
The NEW online Centene Workbench self-service portal enables you to:
All of the above
What are some examples of what can trigger a beneficiary complaint?
Select All!
a.Did not consent to enroll in the plan.
b.Received incorrect plan benefit information or were dissatisfied with plan benefits.
c.Had enrollment/disenrollment issues (e.g., disenrollment/cancellation requests, late
enrollment penalty, loss of entitlement).
d.Were misled about which providers were in-network.
Member PHI can be stored on an external hard drive or a cloud storage service
like Google Drive or Apple Cloud.
False
Once the enrollment is completed, you can save a copy of the application for your
reference.
False
Which elements are available as part of Wellcare's sales support model?
All of the above.
Centene requires all contracted brokers/agents to read, understand, and agree to
Centene's Business Ethics and Code of Conduct Policy.
True
Communication of PHI can be:
(Select all that apply.)
-Written
-Electronic
-Verbal
Prior to completing the enrollment form, you should always confirm the
beneficiary's primary care physician (PCP) and/or specialists.
True
Noting the correct enrollment period on enrollment applications helps in
preventing delayed enrollment processing.
Select one:
True
A Health Risk Assessment (HRA) can be completed for C-SNP and D-SNP plans
only, before the enrollment application process in Ascend through the Value
Based Enrollment (VBE) portal.
False
Beneficiary-facing content that includes generic or plan-specific product or
benefit information must be submitted for review and CMS submission, as well as
acceptance or approval, prior to distribution.
True
A broker/agent who has never had any verbal warnings cannot be issued a
Corrective Action Plan.
False
The NEW online Centene Workbench self-service portal enables you to:
All of the above
What are some examples of what can trigger a beneficiary complaint?
Select All!
a.Did not consent to enroll in the plan.
b.Received incorrect plan benefit information or were dissatisfied with plan benefits.
c.Had enrollment/disenrollment issues (e.g., disenrollment/cancellation requests, late
enrollment penalty, loss of entitlement).
d.Were misled about which providers were in-network.
Member PHI can be stored on an external hard drive or a cloud storage service
like Google Drive or Apple Cloud.
False
